GE HEALTHCARE - KRETZTECHNIK VOLUSON® 730EXPERT (BT03)
D
IRECTION 105899, REVISION 3 DRAFT (APRIL 29, 2008) SERVICE MANUAL
Chapter 7 - Diagnostics/Troubleshooting 7-3
7-2-1 Needed Data - in case of System crash or Errors
1.) Contact person (+ telephone number and/or e-mail address)
2.) Vital system data (see: Figure 7-1 on page 7-2)
- System Type
- System Serial number (also visible on label on the back of the system)
- Application Software version
- Backup Version (File Name)
- additional information (e.g., Hardware ID, SLOT_CPU version, etc.)
3.) Exact description of fault or error message (dump-file, see: Figure 7-4 on page 7-6)
-Address
- Module + (Address)
- Application Software version
- Memory Dump number (complete #)
4.) If the bug or error is difficult to reproduce, record an Auto Tester file (ending at fault occurrence).
(Operation see: Section 7-5 "How to use the Auto Tester program" on page 7-7)
NOTICE
!! NOTICE:
In case of a system crash, or errors that are probably software bugs, provide as much detail information
as possible before contacting the OLC (On-Line Center).
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