Automatic Collision Notification and Assistance
In the event an accident occurs AND an airbag deploys, an Automatic
Collision Notification signal will be automatically transmitted to the
Genesis Customer Care Center.
•
Upon receipt of an Automatic Collision Notification, a trained Genesis
Connected Services response operator will attempt to establish voice
communication with the vehicle occupants and dispatch appropriate
services.
•
If you are unable to answer, the operator will advise you that
emergency assistance has been notified and is on the way.
• The operator will remain on the line until help arrives.
•
Emergency Contacts can be notified automatically via text
messaging or e-mail. Additionally, the Call Center agent can contact
your Emergency Contact, if requested. (Emergency contacts can be
set on ).owners.genesis.com
Please note: The Automatic Collision Notification feature is subject to adequate cellular
coverage, signal strength, and battery power, and only available in the 50 United States.
You must be an active Genesis Connected Services subscriber or within the initial free
trial period to receive Genesis Connected Services, including Automatic Collision
Notification services.
Safety Features
GENESIS CONNECTED SERVICES FEATURE DESCRIPTIONS
Auto Collision Notification screen
Please note: actual Auto Collision Notification screen may appear
differently depending upon vehicle and equipment
12:00
Latitude/Longitude: 33º 41’ 23“ N / - 117º 52’ 59“ W
Heading: N
Connected to Emergency Services.
Calls may be recorded and monitored
for quality purposes.
00:08
Auto Collision Notification!
AM
15
Genesis Connected Services User’s Manual I
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