87
EN
ghd UK
ghd UK: 0845 330 1133
ghd Republic of Ireland: +44 1924 423 400
ghd Returns
Phase 3 (Chilton House)
Sherwood Park
Annesley
Nottingham
NG15 0DJ
UK
ghd South Africa
ghd South Africa: 086 010 9366
ghd South Africa
PO Box 818
Gillitts
3603
South Africa
ghdAustralia
ghd Australia: 1300 443 424
ghdAustralia
PO Box 15516
City East
Queensland 4002
Australia
ghdNewZealand
ghd New Zealand: 0800 880 209
ghdNewZealand
Private Bag 211030
Laurence Stevens Drive
Auckland 2154
New Zealand
ghdhair.com
TM
ghd and are registered trade marks of
Jemella Group Limited.
ghd rise
TM
© Jemella Group Limited 2020.
Designed in Cambridge, UK. Made in China.
failuretooperate
Your ghd styling appliance is a high performance product and if the unit is
subjected to large uctuation in mains power during use it may go into fail-safe
mode to protect the unit from damage. Therefore, in the unlikely event that your
ghd appliance does not operate correctly, check that your ghd appliance and
mains power supply are switched on, and that power is available.
If your product stops working and the red fault light ashes, please follow the
procedure below:
1. Switch o the unit
2. Unplug the unit from the plug socket
3. Wait for 5 seconds and then plug the unit back into the wall
4. Switch the unit back on
If this occurs repeatedly, please contact your local ghd service centre.
For UK plugs, please ensure that the tted fuse is intact and functioning;
if it is not replace it with an identically rated British Standard Fuse.
If in doubt or for further advice please visit the help section of ghdhair.com or
contact an approved ghd stockist or contact ghd customer services for further
advice.
manufacturer’s guarantee
All ghd electrical products are individually tested before leaving the factory.
However, in the unlikely event of the product proving defective due to faulty
workmanship or materials, then, at its sole discretion, ghd will replace the
product at no charge with an identical or equivalent product within two years
from the original date of purchase. A replacement product assumes the
remaining guarantee of the original product or 180 days, whichever provides
longer coverage for you. When a product is exchanged, any replacement item
becomes your property and the replaced item becomes property of ghd.
To claim under this guarantee please visit ‘ghdhair.com/returns’ and follow the
onscreen instructions to complete your return. Please ensure that you include
a proof of purchase with any returned product. Therefore, please ensure you
keep your proof of purchase in a safe place.
This guarantee only applies to genuine ghd products purchased through ghd-
approved stockists, and does not cover products repaired or serviced by anyone
other than ghd personnel or ghd representatives. Note that this guarantee may be
invalidated where serial numbers or identication have been erased, damaged or
modied. This does not aect your statutory rights.
*Neither Jemella Group Limited nor its subsidiaries provide replacement parts for any of its
electrical units. If you do not have access to the internet please return your ghd electrical
product to the closest ghd address as printed in this leaet or on the packaging, together
with your proof of purchase. For customers in Australia and New Zealand, please phone your
closest ghd oce on the number printed in this leaet.
AustraliaOnly
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure
and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not amount to a major failure.
recyclinganddisposal
Your ghd electrical product is classied as ‘electrical or electronic equipment’
and mustnotbedisposedofwithotherhouseholdorcommercial
wasteattheendofitsworkinglife. When you have no further use for your
ghd product, please dispose of it according to your local authority’s recycling
procedure. For more information contact your local authority.
UK/EUOnly
Your ghd electrical product should be disposed of in accordance with the
WEEE directive (Waste Electrical and Electronic Equipment 2002/96/EC)
which ensures that products are recycled using the best available methods
and practices to minimise any potential damage to the environment.
For more information, contact your local authority or the retailer from
whom you purchased this product.
compliance
ghd rise is compliant with EN 60335-2-23 and carries the CE mark.
Other approvals include the USA, Australia/New Zealand and South Africa.