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Gigaset N870 IP PRO User Manual

Gigaset N870 IP PRO
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Gigaset N870 IP PRO / Admin IE-UK-International en / A31008-XXXXX-XXXX-X-XXXX / cover_front_admin.fm / 11/7/18
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Gigaset N870 IP PRO
Multicell System
Installation, configuration and operation

Table of Contents

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Gigaset N870 IP PRO Specifications

General IconGeneral
CategoryTelephone Accessories
Power over Ethernet (PoE)Yes
Device TypeBase Station
IP ProtocolIPv4, IPv6
Frequency range1880-1900 MHz
DECT ProtocolDECT
SecurityTLS, SRTP
ManagementAutoprovisioning
RangeOutdoor: Up to 300m, Indoor: Up to 50m
Supported protocolsSIP

Summary

N870 IP PRO Multicell System – Introduction

Components

Overview of system components and their roles in the IP telephone environment.

DECT integrator

Central management and configuration unit of the DECT multicell system.

N870 IP PRO DECT manager

Management unit for base stations, handling synchronization and signaling.

N870 IP PRO DECT base stations

Provide DECT functions, media processing, and connection channels for handsets.

Handsets (mobile devices)

Connect up to 250 handsets per DECT manager, enabling roaming and handover.

PBX (Private Branch Exchange)

Connects the DECT system to public networks and manages connections.

Forming clusters

Groups base stations for synchronization, handover, and overload balancing.

Deployments

Small

Embedded INT + DM device with activated DECT base station.

Medium

Embedded INT + DM device without DECT base station.

Large – XXL

Virtualised integrator with multiple DECT managers.

Planning your DECT wireless network

Number of parallel calls depending of device role

Table showing parallel call capacity based on device role.

N870 IP PRO – overview

Device button

Used to set device role and reset the device.

LED displays

Indicate the operational status of the device.

First steps

Package content

Lists the items included in the N870 IP PRO package.

Preparing to use the telephone system

Step-by-step guide to prepare the system for use.

Register the base stations at the DECT manager

Process for registering base stations with the DECT manager.

Configure the base station synchronization

Steps to configure synchronization between base stations.

Configure VoIP PBX or provider

Settings for integrating with VoIP PBX or providers.

Register handsets and perform handset configuration

Steps to register and configure handsets.

Create a backup to save your configuration

Importance of saving system configuration data.

Mounting the device

Read the "N870 IP PRO - Site Planning and Measurement Guide"

Recommendation to read the planning guide before installation.

The devices are designed for use in dry rooms...

General environmental and safety guidelines for device operation.

Connecting to the LAN

Connecting the power supply

Installing the Integrator (large installation)

Information on installing the virtual integrator appliance.

Defining the device role

Base station

Role of a device as a base station.

Base station and DECT manager

Role of a device as both base station and DECT manager.

Integrator/DECT manager with dynamic IP settings

Role for small/medium installations with dynamic IP.

Integrator/DECT manager with fixed IP settings

Role for small/medium installations with fixed IP.

Wall mounting

Fix the device to the wall with two screws

Instructions on how to mount the device on a wall.

Operation hints

Light emitting diodes (LED)

Explanation of LED indications for device status.

DECT manager and base stations

LED states for DECT managers and base stations.

DECT manager configuration

Resetting base stations to factory settings via power procedure

Procedure to reset base stations using power interruption.

Emergency reset to factory settings

When the device is booting

Steps for emergency reset during device boot.

Configuring the system

The web configurator

Overview of the web configurator's purpose and functions.

Starting

Prerequisites and steps to start using the web configurator.

IP address of the device

Logging into/off the web configurator

Process for logging into and out of the web configurator.

Showing/hiding the navigation menu

Help function

Accessing online help and parameter descriptions.

Applying/discarding changes

Procedures for saving or canceling configuration changes.

Working with lists

Changing the appearance of the list

Options for filtering, sorting, and displaying list columns.

Changing the number of list entries

How to adjust the number of entries displayed per page.

Browsing through the list

Navigating through lists page by page.

Web configurator menu overview

Settings

Overview of the web configurator menu structure for settings.

Status

Overview of the web configurator menu structure for status information.

Network administration

IP and VLAN settings

Integrating the DECT system into the local network.

Address assignment

Configuring IP address assignment (Dynamic or Static).

Subnet mask

Standard gateway

Router/gateway IP address for internet access.

Preferred DNS

DNS server for converting names to IP addresses.

VLAN

VLAN tagging

Enables the phone system to use VLAN tagging for data packets.

VLAN identifier

Unique identifier for a subnetwork.

VLAN priority

Priority setting for phone system data, e.g., voice data.

DECT manager configuration

DECT manager administration

Managing registered DECT managers within the multicell network.

Actions

Adding a DECT manager to the list

Process to add a DECT manager to the multicell system.

Deleting a DECT manager from the list

How to remove a DECT manager from the system.

Editing the data of a DECT manager

Modifying the configuration details of a DECT manager.

Changing the appearance of the list

Options for filtering, sorting, and displaying list columns.

Adding/editing a DECT manager

DM Id

Unique identifier for a DECT manager within the system.

DM Name

Name used to identify the DECT manager in lists.

Password

RPN Group

Part of RFPI for DECT manager, ensuring unique RPN groups.

Capacity

Impact of device role on base station and handset handling capacity.

Reboot

Option to reboot DECT manager or base stations.

DECT Manager log

System log

Gathering and sending system reports to a SysLog server.

SNMP statistics

Monitoring network devices using SNMP.

DECT manager registration

Integrator IP Address

IP address of the Integrator for DECT manager registration.

DM Id

Identifier of the DECT manager for registration.

Connection password

Password assigned in Integrator for DECT manager registration.

Connection status

Indicates DECT manager connection status to the multicell system.

DECT manager synchronisation

DM Name

Name of the DECT manager in the multicell system.

Cluster

Cluster number for synchronization settings.

Cluster external sync

How the cluster synchronizes with external sources.

Reference

Synchronization reference for external DECT systems.

Actions

Adding a synchronization reference to the list

Process to add synchronization references to the list.

Editing a synchronization reference

Modifying existing synchronization references.

Changing the appearance of the list

List customization options.

Cluster

Cluster external sync

Selecting synchronization references (No external sync, Best DECT base, Ext RFPI, LAN Master).

Base stations

Base stations administration

Assigning base stations to the DECT manager.

Connected base stations

List of base stations already connected to the DECT manager.

Actions

Editing base station data

Modifying base station configuration data.

Exporting/Importing the base station configuration

Transferring base station configurations between systems.

Pending base stations

Assigning a base stations to your DECT manager

Process to add pending base stations to the DECT manager.

Adding/Editing base stations

Configuring base station data.

Status

IP address

Current IP address of the base station.

RFPI = PARI + RPN (hex)

Definition of RFPI, PARI, and RPN.

Current firmware version

Firmware version installed on the base station.

The following data can be edited

Name / Location

Assigning a descriptive name for easier location identification.

IP address type

Setting the IP address type for base stations.

Activating/deactivating the base station

Enabling or disabling the base station's active state.

Base station synchronisation

Synchronisation planning

Planning synchronization for smooth handover and load balancing.

DECT-based synchronisation

LAN-based synchronisation

Synchronization via LAN, offering higher flexibility.

Requirements for LAN synchronisation

Hints regarding PTP deviation

Target quality benchmarks for PTP synchronization.

Scenarios for LAN/DECT synchronisation hierarchy

Scenario 1: Pure LAN synchronisation

Configuration for pure LAN synchronization.

Scenario 2: Pure DECT synchronisation

Configuration for pure DECT synchronization.

Scenario 3: Mixed

Configuration for mixed DECT and LAN synchronization.

List of synchronised base stations

Cluster configuration

Manual synchronization of the system.

Synchronising all clusters of the DECT manager

Initiating synchronization for all clusters.

Actions

Setting up the base station synchronisation

Configuring cluster assignment, DECT level, and LAN master.

Provider and PBX profiles

Configuring provider and/or PBX profiles

Editing details for a selected provider or PBX profile.

Proxy server address

Use SIP Security (SIPS)

Enabling SIP security with TLS/SSL encryption.

Redundancy settings

Redundancy - DNS query

Identifying SIP servers using DNS queries.

Failover server

Configuring a failover server for registration.

Network data of the service provider

Configuring an outbound proxy for outgoing requests.

Outbound proxy port

DTMF over VoIP Connections

Configuring DTMF signaling for VoIP.

Settings for codecs

Active codecs / Available codecs

Supported voice codecs and their activation.

Service Codes

CSTA

Standard for computer-PBX interaction, activating CSTA applications.

Mobile devices

Administration

Listing and managing registered handsets.

Actions

Adding a handset to the list

Process to add a new handset.

Exporting/Importing the handset configuration

Transferring handset configurations.

Editing the data of a handset

Modifying handset settings.

Registering/de-registering handsets

Registering handsets

Steps to register specific handsets with IPUI and PIN.

Registering a set of handsets

Registering multiple handsets using wildcards or specific IPUI.

RegStatus

De-registering handsets

Process to remove handsets from the system.

Settings for the handset

Configuring handset-specific settings.

VoIP provider

Online directories

Accessing directories via handset controls.

LDAP authentication

Network mailbox configuration

Activating network mailbox functions.

Group pick-up

Enabling group call acceptance.

Call manager

Defining how incoming calls are accepted via Call Manager.

Missed calls and alarms

Broadsoft XSI services

Entering credentials for BroadSoft XSI services.

Handset Registration Centre

Registering handsets time-controlled

Scheduling handset registration.

Setting the registration duration

Defining how long the DECT manager stays in registration mode.

Telephony settings

General VoIP settings

General configuration for VoIP connections.

Security settings

Quality of Service (QoS)

Prioritizing voice data packets using DiffServ.

Audio quality

Enabling wideband codec G.722 for enhanced voice quality.

Call settings

Call transfer

Configuring call transfer functionality.

Access Code

Entering an access code for external calls.

Area Codes

Tone Selection

Choosing tone groups for the telephone system.

XSI services

Server address

URL of the XSI server.

Enable XSI directories

Enabling XSI directories for handsets.

Online directories

Corporate online directories (LDAP)

Setting up corporate directories in LDAP format.

User access data

Settings for searching the LDAP database and displaying the result

Options for searching and displaying LDAP data.

Name filter

Number filter

Criteria for automatic completion of telephone numbers.

Display format

Stipulating how search results are displayed on the handset.

Attributes

Available attributes on handsets or phones

Table of attributes displayable on devices.

Online directories in XML format

Directory name

Name displayed for the directory on handsets.

Enabling online directories

Enabling/disabling public directories.

Online directories – XSI

Server address

Address of the XSI server if XSI services are enabled.

Enable XSI directories

Providing XSI directories on handsets.

Online services

Adding / editing an entry

Defining menu entries for the handset interface.

System settings

Web configurator access rights

Defining user access rights for the web configurator.

Changing the web configurator password

Procedures for changing web configurator passwords.

Enabling CLI access to the device configuration

Performing device configuration via Command Line Interface (CLI).

CLI password

Loading the web security certificate

Loading security certificates for SSL/TLS.

Provisioning and configuration

Provisioning server

URL of the provisioning server.

Start auto configuration

Initiating the auto-configuration process.

Security

Certificates

Managing TLS certificates for secure internet communication.

Accepting / rejecting invalid certificates

Procedures for accepting or rejecting invalid certificates.

Import local certificate

HTTP authentication

Defining credentials for HTTP authentication.

Date and time

Time server

Entering preferred internet time servers.

Time Zone

Selecting the local time zone.

Fallback option

Manual time setting when servers are unavailable.

Firmware

Firmware of the local system

Current firmware version and backup options.

Selecting the firmware update file

Specifying the URL or file for firmware updates.

Starting the firmware update

Scheduling or initiating firmware updates.

Firmware of all DECT managers

Editing the data of a DECT manager

Modifying DECT manager firmware settings.

Managing firmware updates for DECT managers

Save and restore

Saving configuration data

Saving the current system configuration to a file.

Restoring configuration data

Reloading saved configuration settings.

Reboot

DECT settings

ECO DECT

Environment-friendly technology for power saving and reduced transmission power.

DECT Radiation power

Setting DECT radiation power levels.

DECT security settings

Defining DECT radio traffic encryption and security.

Enhanced Security - Automatic release for non-encrypted calls

DECT radio settings

Adapting the frequency range for regional DECT requirements.

Diagnostics and troubleshooting

Status information

Overview of system operation and connected devices status.

Base station events

Properties

Base station MAC address, RPN, Sync RPN, and Sync Level.

Statistics

Call statistics including connections, handovers, and drops.

Actions

Filtering the list

Setting filters for list entries based on criteria.

Incidents

Actions

Downloading, deleting, and refreshing incident information.

System log and SNMP manager

System log

Configuring SysLog server for system reports.

SNMP statistics

Configuring SNMP for network monitoring.

Storing management information in MIB format

Migration

Using a handset connected to an N870 IP PRO base

Making calls

Making calls using any registered handset.

Calling

Steps to initiate a call.

Dialling from the redial list

Dialling from the call list

Accessing call lists (accepted, outgoing, missed).

Initiating ringback

Arranging ringback for busy or unanswered calls.

Accepting calls

Group pickup

Enabling group call acceptance.

Accepting/rejecting call waiting

Handling incoming calls during an active call.

Conversation with three participants

Consultation calls

Making an additional external call during an active call.

Call swapping

Switching between two active calls.

Conference

Speaking to multiple participants simultaneously.

Call transfer

Connecting an external call with a second participant.

Message indication

Using directories

Accessing local or corporate directories.

Opening directories

Opening the corporate directory using the INT key

Accessing corporate directory via INT key.

Opening directories using the directory key

Accessing directories via the directory key.

Opening directories via the menu

Using the network mailbox

Accepting incoming calls for network mailbox.

LDAP directory – configuration example

Access to the LDAP server

Entering access data for LDAP servers.

LDAP Search base (BaseDN)

Filters

Name filter

Attributes used for searching directory entries.

Number filter

Criteria for automatic completion of telephone numbers.

Filter format

Operators

Available operators for creating filters.

Name filter

Number filter

Attributes used for automatic search of phone numbers.

Attributes

Available attributes on handsets or phones

Table of attributes displayable on devices.

Specifying attributes for display on the phone

Display on the handsets

Functions available when LDAP directories are set up.

Entries in the directory

Searching the directory

Navigating and searching within LDAP directories.

Displaying a directory entry

Dialling a number from the directory

Dialing numbers directly from directory entries.

Appendix

Safety precautions

General safety advice for using devices.

Service (Customer Care)

Information on obtaining help and support.

Authorisation

Environment

Environmental statement and management system certifications.

Disposal

Guidelines for proper disposal of electrical and electronic products.

Care

Contact with liquid

Procedures to follow if the device comes into contact with liquid.

Technical data

Specifications

Detailed technical specifications of the system.

Accessories

Power adapter

Information on power adapters required if PoE is not used.

N720 IP PRO Site Planning Kit (Site Planning Kit)

Kit for planning and analyzing DECT multicell systems.

Gigaset handsets

Information on upgrading the system with extra handsets.

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