Global Surgical SMR MAXI Standard User Manual

Section 8 Service and Warranty
8-2
8.2. Technical Service Department
When contacting our Technical Service Department, you will be served by highly knowledgeable representatives in an
e󰀩cient manner. If service is required at your location, a skilled technician or sales representative will be dispatched within
24 hours.
If you have questions that are not covered in this manual, please call the Global Surgical Technical Service Department as
listed below:
Toll Free Number: 1-800-861-3610
Technical Service Representatives: 1-636-861-3388
Fax Number: 1-636-861-5284
E-mail: techservice@globalsurgical.com
The sta󰀩ng hours for the Global Surgical Technical Service Department are Monday through Friday from 8:00 a.m. to
5:00 p.m. Central Standard Time.
Internet Access
The Global Surgical Technical Service website has information about additional products and services and can be reached
by using the online at: http://www.globalsurgical.com.
Service Information
In the event of any malfunction, you should immediately contact the Global Surgical Technical Service Department for as-
sistance. A Customer Identication Number and Customer Order Number will be needed when contacting the Techni-
cal Service Department. These numbers are printed on your invoice. To save time in the event service is needed, record
these numbers in the spaces provided in the front of this manual.
A Return Material Authorization (RMA) number must be obtained from the Global Surgical Technical Service
Department prior to returning a product for repair. The following information must accompany all returned units:
1. Your name, address, and telephone number
2. The RMA number
3. A description of the problem
Ship or return the product to:
Global Surgical Corporation
3610 Tree Court Industrial Blvd.
St. Louis, MO 63122
Attention: Technical Service Department

Global Surgical SMR MAXI Standard Specifications

General

Brand	Global Surgical
Model	SMR MAXI Standard
Category	Medical Equipment
Language	English