Since 1932, Globe has taken pride in offering products of the highest quality, and a level of service unparalleled in the industry.
Should you encounter any difficulties, have any questions or simply wish to offer us your valuable feedback, you may contact us in the following ways:
Toll Free Telephone: 1-888-543-1388 (North America Only) / Toll Free Fax: 1-800-668-4562 (North America Only)
E-Mail: info@globe-electric.com / Mail: Globe Electric Customer Service Department
150 Oneida, Montreal, Quebec, Canada H9R 1A8
Please visit our website to discover other quality Globe products: http://www.globe-electric.com
CONNECTING INSTRUCTIONS
Did you know?
Most modern routers are dual band meaning they support both 2.4 GHz and 5 GHz channels.
The most common wireless options are:
• Mixed: The router will broadcast both 2.4 GHz and 5 GHz simultaneously under the same SSID. The device will choose which to connect to based
on multiple variables (congestion, distance to router etc.).
• 2.4 GHz: Broadcast only on this channel.
• 5 GHz: Broadcast only on this channel.
• Dual 2.4 and 5 GHz using Separate SSIDS: Router will broadcast both channels and user manually decides which to connect to.
•
Power on your Smart Light.
•
Once installed, the light should be flashing rapidly.
•
If it is not flashing rapidly, press and hold the touch switch located on the shade of the Smart Light for 5 seconds.
•
Select the “+” symbol on the top right-hand corner.
•
Select your product type and follow the instructions within the app.
•
If the connection fails, try using AP mode.
Add a device: AP mode
•
Instructions in the Globe Suite
TM
app:
Select “Profile”, select “Integration”, choose your voice assistant, and follow instructions.
Add a device
3
Set up voice assistance
4
Verify your network
2
•
Verify your network and ensure your mobile device is connected to a 2.4 GHz Wi-Fi channel.
•
Consult your router documentation for detailed instructions on how to change wireless settings.
Let’s get started!
1
•
Download the Globe Suite
TM
app from the App Store or Google Play to your mobile device.
•
Launch the Globe Suite
TM
app.
•
To register, enter your email address. Create a password, then login to the app.
OR
•
Login if you already have an account.
•
On the “add a device” page select AP mode on the top right-hand corner and follow the instructions within the app.
•
You’re good to go!
67240*
Scan mode
•
If the connection fails, try scan mode. Select the "+" symbol on the top right hand corner.
•
Select "Scan". Follow instructions within the app.
•
You're good to go!
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