GMC 1997 Jimmy - Customer Satisfaction Procedure

Customer Satisfaction Procedure GMC dealers have the facilities, trained technicians and
up-to-date infcm~ation to promptly address any
concerns you may have. However, if a concern has not
been resolved to your complete satisfaction,
take the
following steps:
STEP ONE -- Discuss your concern with a
member 01 clealership Inanagernent. Normally, concerns
can be quickly resolved at that level.
If the matter has
already been reviewed with the Sales. Service or Parts
Manager, contact the owner
of the dealership or the
General Manager.
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