Customer Assistance and Information ....... 570
Customer Satisfaction Procedure ............... 570
Online Owner Center ................................. 573
Customer Assistance for Text
Telephone (TTY) Users .......................... 574
Customer Assistance Offices ..................... 574
GM Mobility Reimbursement Program ........ 575
Roadside Assistance Program ................... 576
Courtesy Transportation ............................. 579
Vehicle Data Collection and Event
Data Recorders ...................................... 582
Collision Damage Repair ........................... 583
Reporting Safety Defects ............................ 588
Reporting Safety Defects to the
United States Government ..................... 588
Reporting Safety Defects to the
Canadian Government ............................ 588
Reporting Safety Defects to
General Motors ...................................... 588
Service Publications Ordering
Information ............................................. 589
Section 7 Customer Assistance Information
569