Customer Assistance and Information ........572
Customer Satisfaction Procedure ................572
Online Owner Center ..................................574
Customer Assistance for Text
Telephone (TTY) Users ...........................575
Customer Assistance Offices ......................575
GM Mobility Reimbursement Program .........577
Roadside Assistance Program ....................577
Courtesy Transportation ..............................581
Vehicle Data Collection and Event Data
Recorders ...............................................583
Collision Damage Repair ............................584
Reporting Safety Defects .............................588
Reporting Safety Defects to the United
States Government .................................588
Reporting Safety Defects to the Canadian
Government ............................................589
Reporting Safety Defects to General
Motors ....................................................589
Service Publications Ordering Information ...590
Section 7 Customer Assistance Information
571
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