13-8 Customer Information
.
Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.
Description of the problem
Coverage
Services are provided up to 5 years/
160 000 km (100,000 miles),
whichever comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
GMC and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
GMC and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.
Lock‐Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock
may be available if you have
OnStar
®
. For security reasons,
the driver must present
identification before this service
is given.
.
Emergency Tow From a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is also given when
the vehicle is stuck in the sand,
mud, or snow.
.
Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is
not covered by the warranty.
.
Battery Jump Start: Service
to jump start a dead battery.
.
Trip Routing Service: Detailed
maps of North America when
requested either with the most
direct route or the most scenic
route. Additional travel
information is also available.
Allow three weeks for delivery.
.
Trip Interruption Benefits
and Assistance: If your
trip is interrupted due to a
warranty failure, incidental
expenses may be reimbursed
during the 5 years/
(160 000 km) 100,000 miles
Powertrain warranty period.
Items considered are hotel,
meals, and rental car.
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