GMC ENVOY XL 2004 - Section 7 Customer Assistance and Information

Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-3
Customer Assistance for Text
Telephone (TTY) Users ................................7-4
Customer Assistance Offices ............................7-4
GM Mobility Program for Persons
with Disabilities ...........................................7-5
Roadside Assistance Program ..........................7-6
Courtesy Transportation ...................................7-7
Vehicle Data Collection and
Event Data Records ...................................7-10
Reporting Safety Defects ................................7-11
Reporting Safety Defects to
the United States Government .....................7-11
Reporting Safety Defects to
the Canadian Government ..........................7-11
Reporting Safety Defects
to General Motors .....................................7-11
Service Publications Ordering Information .........7-12
Section 7 Customer Assistance and Information
7-1