Customer Assistance and Information ....... 596
Customer Satisfaction Procedure ............... 596
Online Owner Center ................................. 598
Customer Assistance for Text
Telephone (TTY) Users .......................... 599
Customer Assistance Offices ..................... 600
GM Mobility Reimbursement Program ........ 601
Roadside Assistance Program ................... 601
Courtesy Transportation ............................. 604
Vehicle Data Collection and Event
Data Recorders ...................................... 607
Collision Damage Repair ........................... 608
Reporting Safety Defects ............................ 612
Reporting Safety Defects to the
United States Government ..................... 612
Reporting Safety Defects to the
Canadian Government ............................ 612
Reporting Safety Defects to General
Motors ................................................... 612
Service Publications Ordering Information .... 613
Section 7 Customer Assistance Information
595