GoodDrs Whicam Story3 CS User Manual

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Wireless Intraoral camera

User manual

Eng

Wireless type

Wireless Autofocus Intraoral Camera with Mouse

Questions and Answers:

A
Andrew ForbesAug 6, 2025
Why is the live image not shown on my GoodDrs Dental equipment?
- J
  Jason BennettAug 6, 2025
  The live image might not be displayed due to several reasons. Ensure the camera and receiver are properly connected, and verify the imaging device in the device manager. If a TV tuner is installed on your PC, disable it in the device manager. If you're using dental viewer software from another company, confirm it supports MJPG or MPEG format, as this device only supports those formats. Also, some codecs can block or delay the live image; try uninstalling codec files like klite codec.
L
leah80Aug 12, 2025
What to do if my GoodDrs Dental equipment is not able to capture image?
- M
  Mary HunterAug 12, 2025
  If you're unable to capture an image, verify that the capture key-value matches your dental viewer software settings. If using third-party dental viewer software, check the device's key-value. If the software doesn't support the necessary format, use the included Twain driver.
M
Michelle FigueroaAug 17, 2025
Why does my GoodDrs Dental equipment power off while in operation?
- J
  Jennifer SawyerAug 17, 2025
  Your device may power off during operation if the battery voltage is extremely low. Please charge the battery.

GoodDrs Whicam Story3 CS Specifications

General

Brand	GoodDrs
Model	Whicam Story3 CS
Category	Dental equipment
Language	English