does not apply to any consumable parts, such as batteries or protective coatings, that due to
their nature diminish over time, unless failure has occurred due to a defect in materials or
workmanship, nor to any cosmetic damage unless failure has occurred due to a defect in
materials or workmanship. This Limited Warranty does not apply to damage caused by:
(1)normal wear and tear; (2) accidents; (3) misuse (including failure to follow product
documentation); (4) neglect; (5) disassembly; (6) alterations; (7) servicing other than by
Google-authorized technicians; and (8) external causes such as, but not limited to: liquid
damage, exposure to sharp objects, exposure to excessive force, anomalies in the electrical
current supplied to the Google product, and extreme thermal or environmental conditions. Liquid
damage voids this Limited Warranty. This Limited Warranty does not guarantee that use of the
Google Product will be uninterrupted or error-free. The ninety-day Limited Warranty Google
provides for Refurbished Google Products is not applicable to Google Products refurbished by
third parties not authorized to do so by Google, even if sold by a Google authorized reseller.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED
BY APPLICABLE LAW, GOOGLE AND ITS SUBSIDIARIES AND AFFILIATES (COLLECTIVELY,
“GOOGLE PARTIES”) SHALL NOT BE LIABLE TO YOU UNDER ANY THEORY OF LIABILITY
(WHETHER CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OR FAILURE OF ANY
WARRANTY OR OTHERWISE) FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL
OR EXEMPLARY DAMAGES THAT MAY BE INCURRED BY YOU IN CONNECTION WITH YOUR
GOOGLE PRODUCT OR THESE TERMS, INCLUDING ANY LOSS OF DATA, WHETHER OR NOT A
GOOGLE PARTY OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN
AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING. YOU EXPRESSLY UNDERSTAND
AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE
GOOGLE PARTIES’ TOTAL LIABILITY IN CONNECTION WITH YOUR GOOGLE PRODUCT OR
THIS LIMITED WARRANTY WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID AT RETAIL
FOR YOUR GOOGLE PRODUCT.
Some states, provinces or territories do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
What if my Google Product also has damage which is not covered by this Limited Warranty?
If, in addition to a defect covered by this Limited Warranty, your Google Product also has
damage which is not covered (for example, damage caused by normal wear and tear or
misuse by you) then Google is only responsible for addressing the defect covered by this
Limited Warranty. In certain circumstances, Google may be prevented or restricted in carrying
out the repair work until the damage which is not covered has also been fixed. For example, if
your Google Product has a cracked screen then this may prevent Google from carrying out the
repair work unless the screen is also fixed. If this happens, where permitted by law, Google
may notify you and may give you the option of: (1) Google repairing the damage not covered
by this Limited Warranty at your cost (and Google will tell you the amount in advance);
or (2) Google returning your Google Product to you without carrying out any repair work.
What if my Google Product is damaged by liquid? If your Google Product has sustained liquid
damage this Limited Warranty no longer applies and Google will not carry out any repair work.
Google will give you the option of: (1) replacing your Google Product at your cost (and Google
will tell you the amount in advance); or (2) Google returning your Google Product to you.
How do you make a claim? To make a claim under the Limited Warranty, please contact
Google Product Support at g.co/warrantyclaim. You must provide your name, contact
information, and the serial number of your Google Product to receive support. Before
receiving warranty service, Google may require that you provide proof of purchase details,
respond to questions designed to assist with diagnosing potential issues and follow Google’s
procedures for obtaining warranty service.
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