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Configure the Grandstream HD Video Door System for the CyberGate serviceCyberTwice
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The configuration is now done.
The following sequence will take place when pressing the call button on the Grandstream:
• The Grandstream will place a call to the CyberGate using the number you’ve provided in the
configuration. In our example 123
• The CyberGate will anwser the call to 123, recognizes the 123 number as a ‘Multi-ring group’
• The CyberGate checks what Teams user(s) to call (as configured in the Multi-ring group) and will
place the call to all Teams users in this group
• The first Teams user that answers the incoming call in Teams (by clicking the camera symbol)
will be connected to the Grandstream
The call will be established and video will be displayed within ±3 seconds.
To open the door from the Teams call, click on the three dots (...) in the call screen and select the
‘Keypad’.
Use the ‘Remote Pin to Open Door’ code configured earlier in the Grandstream, this will trigger the
relay in the Grandstream and open the door.
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