GRASS VALLEY K2 - Reset Capture Services

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• K2 software has been upgraded on the K2 Media Server. This is required because

the ﬁrmware ﬁles are copied onto the K2 Media Server when the K2 software is

installed.

1. Determine if disk drive ﬁrmware upgrades are required as follows:

a) Select a disk drive icon in the Storage Utility tree view, then note the drive

properties reported in the right-hand pane.

b) Refer to the K2 Lx0 RAID compatibility speciﬁcations earlier in these release

notes for drive-type identiﬁers and ﬁrmware versions.

2. If an upgrade is required, continue with this procedure to upgrade disk drive

ﬁrmware.

Refer to the K2 SAN Installation and Service Manual for complete procedures.

3. In Storage Utility, right-click a controller in the tree view, then select Advanced |

Download Disk Firmware in the context menu.

NOTE: You can download ﬁrmware to a single disk by right-clicking a disk

icon in the tree view.

The Open File dialog box opens.

4. In the Open File dialog box, browse to the desired ﬁrmware ﬁle for your disks,

select the ﬁle, and click OK.

As instructed by a message that appears, watch the lights on the drives. For each

drive, one at a time, the lights ﬂash as ﬁrmware loads. Wait until the lights on

all the drives on which you are downloading ﬁrmware have completed their

ﬂashing pattern. This can take several minutes.

The Progress Report window appears showing the disk ﬁrmware download task

and the percentage complete.

5. When ﬁnished, restart the K2 Media Server.

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