54 K2 Storage System Version 3.2.74 Release Notes October 19, 2008
Known problems
Workaround: Check Windows Event Viewer to identify the problem service. If you
uninstalled K2 software, the problem service is likely GVGSCSI, in which case
the solution is to install K2 software and restart. If you used an early version of
the K2 System Configuration application to configure the server, the problem
service is likely MSSQLADHELPER, in which case the solution is to disable
the service.
Description: A K2 Media Server with a dual-port iSCSI interface adapter (TOE card) can
suffer a blue screen fault. (CR83861)
Workaround: Update the firmware on the iSCSI interface adapter (TOE card). Go to URL
ftp://ftp.thomsongrassvalley.com/K2/Images/DualTOE_3.0.1.24 for
procedures.
Description: When bringing a backup K2 Media Server online using Server Control Panel,
a "DB exception description: Cannot perform this operation while
SQLServerAgent is starting. Try again later." message is displayed and the
server shuts down. (CR85385)
Workaround: Upgrade to software version 3.2.7 or else on both redundant K2 Media Servers
set the startup type for the SQLSERVERAGENT service to Automatic.
Description: During failover testing a Failover Monitor error occurs, indicated by a "COM1
initialization failed" log message on redundant K2 Media Servers. (CR88881)
Workaround: Uninstall a serial port mouse driver. The driver is evidenced only when the
error state occurs. On both K2 Media Servers, in Device Manager, look under
Mouse Input devices. Identify the Serial Mouse, disable it, and then uninstall
it. In addition check the boot.ini to make sure that the /fastdetect flag is enabled.
To Previous Page
Loading...
