GMV5 D.C INVERTER MULTI VRF SERVICE MANUAL
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2.2.7.2 Software Faults
Software Abnormalities
1. Though the username and password entered are correct, the system prompts ―Please contact the
administrator‖, as shown in the following figure:
Possible cause:
The database for the Remote Monitoring System on the server is not enabled.
Solution:
(1) Check whether the database for the Remote Monitoring System in the server is enabled. Right
click ―My computer‖ and choose ―Manage‖ from the shortcut menu, and choose ―Services and
Applications‖ -> ―Services‖ to check whether the SQL Server (SQLEXPRESS) is running; if not, right
click it and choose ―Start‖. If SQL Server is not found, maybe SQL Server setup fails. Unload the
software and reinstall it; or manually install SQL Server 2008 R2 and then install this software.
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