68
Installation and Maintenance
Service Manual
No.
Malfunction
Name
Display Method of Indoor Unit
A/C status Possible Causes 
Dual-8
Code
Display
Indicator Display (during 
blinking, ON 0.5s and OFF 
0.5s)
Operation
Indicator
Cool
Indicator
Heating
Indicator
34
Desynchro-
nizing of 
compressor
H7
During cooling and drying
operation, compressor will stop
while indoor fan will operate;
During heating operation, the
complete unit will stop operation.
Refer to the malfunction analysis (IPM protection, 
loss of synchronism protection and overcurrent 
protection of phase current for compressor.
35
Outdoor DC 
fan motor 
malfunction
L3
Outdoor DC fan motor malfunction 
lead to compressor stop operation, 
DC fan motor malfunction or system blocked or 
the connector loosed 
36
power  
protection
L9
compressor stop operation and 
Outdoor fan motor will stop 30s latter 
, 3 minutes latter fan motor and 
compressor will restart
To protect the electronical components when 
detect high power 
37
Indoor unit 
and outdoor 
unit doesnt 
match
LP
compressor and Outdoor fan motor 
can't work 
Indoor unit and outdoor unit doesnt match
38
Failure start-
up
LC
During cooling and drying
operation, compressor will stop
while indoor fan will operate;
During heating operation, the
complete unit will stop operation.
Refer to the malfunction analysis
39
Anti-freezing 
protection for 
evaporator 
E2
Not the error code. It’s the status code for the 
operation.
40
Cold air 
prevention 
protection
E9
Not the error code. It’s the status code for the 
operation.
41
Malfunction of 
phase current
detection 
circuit for 
compressor
U1
During cooling and drying
operation, compressor will stop
while indoor fan will operate;
During heating operation, the
complete unit will stop
Replace outdoor control panel AP1
42
Malfunction 
of voltage
dropping for
DC bus-bar
U3
During cooling and drying
operation, compressor will stop
while indoor fan will operate;
During heating operation, the
complete unit will stop
Supply voltage is unstable
43
Malfunction 
of complete 
units current 
detection
U5
During cooling and drying
operation, the compressor will
stop while indoor fan will operate; 
During heating operating, the 
complete unit will stop operation.
Theres circuit malfunction on outdoor units 
control panel AP1, please replace the outdoor 
units control panel AP1.
44
The four-way
valve is
abnormal
U7
If this malfunction occurs during 
heating operation, the complete unit 
will stop operation.
1.Supply voltage is lower than AC175V;
2.Wiring terminal 4V is loosened or broken;
3.4V is damaged, please replace 4V.
46
Malfunction 
of zero-cross 
detection 
circuit
U8 The complete unit stops
1.Power supply is abnormal;
2.Detection circuit of indoor control mainboard is 
abnormal.
46
Malfunction 
of detecting 
plate(WIFI )
JF
Loads operate normally, while the unit 
can’t be normally controlled by APP.
1. Main board of indoor unit is damaged;
2. Detection board is damaged;
3. The connection between indoor unit and 
detection board is not good;