Hydro Box
30
5 Common Malfunction and Troubleshooting
5.1 Error Code of Hydro Box
Power supply overcurrent protection
Water flow switch protection
L5 Freeze prevention protection dd
Malfunction of solar power
LJ Function DIP switch setting error dH
PCB board of wired controller is
L8 Insufficient power supply dF
Malfunction of upper water
temperature sensor inside the
LL Water flow switch error dJ
Malfunction of return water
LE EC DC pump rotation speed error dP
Malfunction of hydro box water inlet
LF Shunt valve setting error dU
Malfunction of hydro box water
outlet pipe temperature sensor
d2
Water tank lower water temperature
dC
Setting of capacity DIP switch is
Note:
When the outdoor unit is incurred to fault, the wired controller of hydro box will not display the
fault. When hydro box is incurred to fault, the wired controller of multi-split indoor unit will not
display the fault. When the outdoor unit is incurred to fault, you may run the hot water generation
temporally (Ensure that the hot water generation is started when there is water inside the water
tank).
5.2 Troubleshooting
Malfunction phenomenon Possible causes Solution
No effluent water
The water is stopped or the water
Check
The water pipe is blocked
The valve of water inlet pipe is
The outlet is cold water, or
the water is not hot
enough
The water temperature setting is
Reset
The wired controller is failed
Contact with the local maintenance center
The heating time is too short
The outlet water volume
The tap water pressure is
Check
Freeze prevention
Risk of freezing, as the water
Maintain the energized or heating state for 30
minutes or longer to eliminate the freezing
After a period of
operation, the wired
controller reports error dU
1. There is air in the circulating
water channel. It is not
completely drained.
2. The water outlet temperature
sensor falls off.
1. Filling Water for exhausting Air of the
circulating water channel again
2. Check whether the temperature sensor on the
outlet water pipe of the hydro box falls off. If yes,
insert the temperature sensor back into the
temperature sensor casing of the outlet water