MAINTENANCE AND CARE
Check your chest regularly. Retighten all bolts. For customer care contact Grotime Australia on 1300
799 912; or New Zealand on +61 2 4728 8067.
Do not use abrasive or corrosive agents, or hard brushes for cleaning.
Clean the surface with a lightly dampened, lint free cloth and then wipe with a dry cloth
RECOMMENDED MATTRESS SIZE
This cot has been manufactured for use with a mattress which measures 690mm wide by 1300mm
fiiceps era htgnel dna htdiw ehT .ssenkciht ni m100m dna gnol ed because it is important that the gaps
sserttam eht nehw mm04 deecxe ton lliw toc eht fo sdne dna sedis eht dna sserttam eht neewteb
is pushed to one side or end, and 20mm when the mattress is centred in the cot. The thickness of
the mattress has been specifi ed to ensure that the depth of the cot is greater than 500mm with the
mattress base in the lower position to minimise the risk of a child climbing or falling out of the cot.
5 YEAR NURSERY FURNITURE WARRANTY
1. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if
the goods fail to be of acceptable quality and the failure does not amount to a major failure.
cient timely manner please follow the warranty
claims process as outlined below:
• Fill in the online customer service form found on the following link:
https://grotime.com.au/customer-service-and-warranty-claims
• If you are unable for any reason to process your warranty claim using the online customer care
form please call our Grotime customer care team on AU - 1300 799 912 NZ - +61 2 4728 8076
or email customercare@grotime.com.au
• In order for your claim to be processed you will need to provide to Grotime with an original proof
of purchase. For example original retailer purchase receipt, bill of sale, invoice, lay-by docket,
credit card receipt or similar proof of purchase.
• Note: providing attached photographs with your claim will greatly enhance the speed in which your
claim is processed.
3. This warranty does not obligate Grotime to bear transportation costs incurred in the repair or
replacement of any defective parts and excludes any superfi cial scratches, dents, scrapes or
blemishes to paint work or timber surfaces. This Warranty does not cover faults or defects caused by:
• unsuitable, improper use or use not in accordance with the manufactures specifi cations
• incorrect installation or installation not in accordance with instructions provided
• normal wear and tear
• inadequate or complete lack of maintenance
• chemical, electrochemical or electrical infl uences or harsh detergents or abrasive cleaners used on
product fi nishes
• discolouration caused to timber fi nish by ultra violet (UV) rays or overexposure to direct sunlight
4. To the fullest extent permitted by law, Grotime excludes all liability for damage or injury to any
person, damage to any property, and any indirect consequential or other loss or damage.
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