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GSE Eyecon 9400 User Manual

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Eyecon
Pill Counting, Inventory, and Validation System
Instruction Manual
39-10-43582
Issue AM

Table of Contents

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GSE Eyecon 9400 Specifications

General IconGeneral
BrandGSE
ModelEyecon 9400
CategoryLaboratory Equipment
LanguageEnglish

Summary

General Information and Warnings

About this Manual

Explains manual structure, text conventions, and special message types.

Installation

Covers unpacking, intended use, general description, and product identification.

Setup

Placement guidelines and dimensions for the Eyecon.

Preparing the Eyecon for Use

Steps for connecting power and plugging into an outlet.

Turn on the Eyecon

Steps to power on the device using the power switch and button.

Routine Maintenance

General maintenance precautions and cleaning advice.

Cleaning the Machine

Detailed cleaning procedures for parts like funnel and tray.

Sharp Objects

Warning against using sharp objects on buttons.

Training

Emphasizes need for training and ergonomic use.

Scanner / Laser

Information on laser safety and specifications.

Licensing Agreement

Explains the software licensing agreement and user acceptance.

Software Updates

Procedure for downloading and installing software updates.

Turn off the Eyecon (Shutdown)

Proper procedures for shutting down and restarting the Eyecon.

About Eyecon Screen

Accessing info on software version, serial number, etc.

Warranty Policy

Details the product warranty terms and conditions.

Specifications

Technical specifications of the Eyecon device.

FCC Statement

Compliance statement regarding FCC radio frequency rules.

ETL

ETL classification and standards.

Back up the Eyecon Data

Importance and procedure for backing up transaction data and images.

Helpful Hints

Tips for using the Eyecon, including touch screen navigation.

Symphony Software

Contact information for Symphony Software technical support.

Settings Menu

General

Settings for platter calibration, user login, time, and date.

GPI Substitution

Allows generic equivalents to be substituted for NDC.

Stock Bottle Verification

Configures stock bottle scan requirements per transaction.

Scanner Port

Selects port for internal or external scanner; requires restart.

Launch Windows Applications

Accessing Date/Time, Explorer, and Control Panel.

Users

Adding/deleting users and managing permissions for training.

Test

Testing hardware like scanner, camera, and touch screen.

Calibrate Touch Screen

Procedure to calibrate the touch screen display.

Barcode

Understanding Rx barcode format for data extraction.

RX Scan During Count Mode

Enables Rx scanning during counting.

Barcode Setup Help

Contact info for barcode assistance.

Test Mode

Compares Rx and NDC labels to match them.

Data

Options for report data and physical inventory data.

Physical Inventory Data

Download or delete saved inventory count data.

Files

Backup, restore, and check for updates for Eyecon data.

TCP/IP

Settings for IP address and Mask for LAN connection.

Listening Server Settings

Configures port numbers for server and photo retriever.

Remote Server

Settings for bi-directional communication with a remote server.

Inventory Interface (McKesson Enterprise Rx)

Enables McKesson inventory tracking via PC software.

Double Check

Configures back-count and double-counts for controlled substances.

Back-Counts

Counts remaining pills in stock bottle for controlled substances.

Eyecon Native Modes

Start-up Screen

Describes the main screen and operational modes.

Count Only Mode

Dispenses prescriptions quickly without validation.

Rx Dispensing and Pill Counting

Steps for scanning stock bottle and counting pills.

Counting

Procedure for pouring pills and recording counts.

Fill Patient Vial

Steps for dispensing counted pills into a patient vial.

Unit of Use

Dispensing full bottles or manually entered quantities.

Hand-Count

Counting unit-of-use drugs or hand-counted items.

Accumulate Count Method

Adding multiple pill counts to a total.

Rx Validation / Workflow

Validates medication by matching vial/Rx NDC to stock bottle NDC.

Partial Fill

Handling prescriptions that can only be partially filled.

GPI Substitution

Allows counting generic equivalents instead of adjudicated NDC.

Double Count (DEA Controlled Substances)

Performing a double count for controlled substances.

Back Count (DEA Controlled Substances)

Counting remaining pills in stock bottle for controlled substances.

Manual Login

Entering user ID manually if scanning fails.

Physical Inventory Mode

Maintaining accurate inventory levels by counting stock.

Re-Train an Existing Pill Image

Updating pill images if size/shape changes or count is unstable.

Manual NDC Entry

Entering NDC when barcode is damaged or missing.

Edit Drug Database

Editing drug name, NDC, and enabling/disabling drug photos.

Train a New Pill

Method for training pill images not found in database.

PMSS Modes

Package Settings

Setting PMSS mode and other related configurations.

Pill Counting

Steps for pill counting in PMSS mode.

Partial Fill

Handling prescriptions that can only be partially filled.

Unit of Use

Dispensing full bottles or manually entered quantities.

GPI Substitution

Allows counting generic equivalents instead of adjudicated NDC.

Hand-Count

Counting unit-of-use drugs or hand-counted items.

Accumulation

Adding multiple pill counts to a total.

Manual Login

Entering user ID manually if scanning fails.

Manual NDC Entry

Entering NDC when barcode is damaged or missing.

NDC Not Found

Procedure for adding new NDC and drug name when not found.

Edit Drug Database

Editing drug name, NDC, and enabling/disabling drug photos.

Re-Train an Existing Pill Image

Updating pill images if size/shape changes or count is unstable.

Rx PMSS Data Viewer

Viewing Rx PMSS prescription data.

McKesson Enterprise Rx

Settings for McKesson inventory mode.

Workflow Mode

Pharmacy Package Settings

Configuring pharmacy package settings for workflow.

Settings

General settings for workflow mode.

Local TCP/IP Settings

Configuring IP address and Mask for LAN connection.

Network Share

Setting Eyecon as local server or shared on network.

Workflow Diagnostics and Setup

Accessing menus for diagnostics and configuration.

Shutdown or Restart

Procedures for safely shutting down or restarting the Eyecon.

Basic Test

Quick troubleshooting for the scanner.

About Eyecon

Displays system diagnostics and software information.

Eyecon Setup

Accessing menus for platter calibration, software updates, etc.

Common

Calibrating platter and configuring pharmacy package selection.

Scanner Port

Selecting port for internal or external scanner.

Troubleshooting

Testing hardware like scanner and camera.

Touch Screen Test

Performing a five-point touch screen test.

Network Setup

Setting up network connection and support logon.

Server

Setting communication port for workflow server.

Local TCP/IP Settings

Configuring IP address and Mask for LAN connection.

Downloaded Inventory Data

Access Downloaded Files

Steps to access downloaded data from USB stick.

.CSV Files

Explains different types of CSV files and their contents.

Text Files

Importing text data into a spreadsheet.

User Login Barcodes

Using Barcodes for User Logins

Creating and using barcodes for user ID labels.

Report Download Data and Photos

Access Downloaded Files

Steps to access downloaded reports and photos.

Downloaded Report Data

Examples of downloaded report data in Excel and text formats.

Locate Tray Photo

Finding specific pill image photos.

Rx Information on Photo (Image)

Information included with saved Rx fill photos.

File Sharing

File Sharing Setup

Steps and items needed for file sharing setup.

Computer Setup

Steps for configuring the computer for file sharing.

Adjust Back-Count Discrepancy Reasons

Editing back-count discrepancy reasons on Eyecon.

Audit Reports

Access Eyecon Auditor from the Start-up Screen

Steps to access the Eyecon Auditor.

Initial Use

Guidance for naming the Eyecon when first using the Auditor.

Specify and View a Report

Selecting report type, depth, and filters.

Accessing the Saved Photos and Reports

Accessing saved audit files from a USB drive.

Accuracy Verification Procedure

Accuracy Verification Procedure

Monthly checks recommended by Boards of Pharmacy.