In the event that the refrigerator does not work properly, please check
out and solve problems according to the following methods. If problems
persist, contact the after-sales service center. Information of model,
accessory list and serial number of the refrigerator is required.
Please determine the cause of the problem before making any repair.
After-sales service
The refrigerator does not operate.
Lamp does not illuminate.
Excessive noise
Set temperature not reached.
Disconnection to
the power supply
(plug, socket or
fuse).
Voltage is low.
The bulb is bad. Power supply is
not connected.
Contact between the
refrigerator and a
wall or other
article.
Uneven placement.
Door is not properly
closed, or the door is
opened for long period.
Refrigerator is in
direct sunlight, or
close to a heat source.
The area is poorly
ventilated, or the two
sides of the
refrigerator are
covered by too much dust.