GB
9- Troubleshooting
Problem Possible Cause Possible Solution
A slight sound is 
to be heard simi-
lar to that of ow-
ing water.
•  This is normal. •  -
You will hear an 
alarm beep.
•  The  door is open. •  Close the door.
You will hear a 
faint hum
.
•  The anti-condensation system is 
working.
•  This prevents condensation and is 
normal.
The interior lighting 
or cooling system 
does not work.
•  Mains plug is not connected in the 
mains socket. 
•  Connect the mains plug.
•  The power supply is not intact. •  Check the electrical supply to 
the room. Call the local electricity 
company!
•  The LED-lamp is out of order. •  Please call the service for chang-
ing the lamp.
The sides of the 
cabinet and door 
strip get warm.
•  This is normal. •  -
 Notice: Memory function during power interruption 
After restoration of power the appliance continues with the settings that were set be-
fore the power failure. 
27
9.2 Power interruption
In the event of a power cut, food should remain safely cold for about 5 hours. Follow these 
tips during a prolonged power interruption, especially in summer:
 ▶ Open the door/drawer as few times as possible.
 ▶ Do not put additional food into the appliance during a power interruption.
 ▶ If prior notice of a power interruption is given and the interruption duration is longer 
than 5 hours, make some ice and put it in a container in the top of the fridge com-
partment.
 ▶ An inspection of the goods is required immediately after the interruption. 
 ▶ As temperature in the fridge will rise during a power interruption or other failure, 
the storage period and edible quality of food will be reduced. Any food that defrosts 
should be either consumed, or cooked and refrozen (where suitable) soon after-
wards in order to prevent health risks.