EN
Troubleshooting
Problem
Possible Cause Possible Solution
Strong ice and
frost in the freezer
compartment.
The foods were not adequately packaged. Always pack the foods well.
A door/drawer of the appliance is not tightly
closed.
Close the door/drawer.
The door/drawer has been opened too
frequently or for too long.
Do not open the door/drawer too
frequently.
The door/drawer gasket is dirty, worn, cracked
or mismatched.
Clean the door/drawer gasket or replace
them by new ones.
Something on the inside prevents the door/
drawer to close property.
Reposition the shelves, door racks, or
internal containers to allow the door/
drawer to close.
The appliance
makes abnormal
sounds.
The appliance is not located on levelled
ground.
Adjust the feet to level the appliance.
The appliance touches some object around it. Remove objects around the appliance.
A slight sound is
to be heard similar
to that of fl owing
water.
This is normal. /
You will hear an
alarm beep.
The fridge storage compartment door is open.
Close the door or silence the alarm
manually.
You will near a
faint hum.
The anti-condensation system is working.
This prevents condensation and is
normal.
The interior
lighting or cooling
system does not
work.
Main plug is not connected in the main socket Connect the main plug.
The power supply is not intact.
Check the electrical supply to the room.
Call the local electricity company!
The LED-lamp is out of order.
Please call the service for changing the
lamp.
The sides of the
cabinet and door
strip get warm.
This is normal. /
No water is
coming out of the
water dispenser
spout
Lock is not deactivated. Deactivate the lock
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