EN
Troubleshooting
Problem Possible Cause Possible Solution
Strong ice and
frost in the freez-
er compartment.
• The goods were not ade-
quately packaged .
• A door/drawer of the appli-
ance is not tightly closed.
• The door/drawer has been
opened too frequently or
for too long.
• The door/drawer gasket
is dirty, worn, cracked or
mismatched.
• Something on the inside
prevents the door/drawer
to close properly.
• Always pack the goods well.
• Close the door/drawer.
• Do not open the door/drawer
too frequently.
• Clean the door/drawer gasket
or replace them by new ones.
• Reposition the shelves, door
racks, or internal containers to
allow the door/drawer to close.
The sides of the
cabinet and door
strip get warm.
• - • This is normal.
The appliance
makes abnormal
sounds.
• The appliance is not locat-
ed on level ground.
• The appliance touches
some object around it.
• Adjust the feet to level the
appliance.
• Remove objects around the
appliance.
A slight sound
is to be heard
si
milar to that of
owing water.
• - • This is normal.
You will hear an
alarm beep.
• The fridge storage com-
partment door is open.
• Close the door.
You will hear a
faint hum.
• The anti-condensation
system is working
• This prevents condensation
and is normal
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