English English
33
Problem Cause Solution
The 
icemaker 
has stopped 
making ice.
•  The ice cube height sensor 
arm has detected a full 
tray condition.
•  The water supply valve is 
closed.
•  The freezer section is not 
cold enough.
•  The water source saddle 
valve is somehow blocked.
•  To make more ice cubes you 
may need to distribute your ice 
to the center drawer right side 
(or lower drawer) to increase 
ice cube harvest volume.
• Turn on the water supply valve.
•  Adjust the setting in the freezer 
to colder setting and allow it to 
balance within 24 hours.
•  Check the water supply 
saddles valve for obstruction 
and replace it if damaged.
The ice
 
making 
capacity is 
low.
•  The freezer drawer area is 
not cold enough.
•  The water supply valve is 
not high enough pressure 
or does not open all the 
way.
•  The icemaker sensor arm 
is restricted or out of
 
position.
•  Set the freezer drawer to a 
colder setting.
•  Make sure the water pressure 
is between 25-121 psi and 
add water booster if too low.
•  Make sure the water valve
 
supply is open all the way.
•  Make sure the water filter is 
distributing enough water and 
is not clogged.
•  Make sure the drawer gaskets 
are sealing and kept clean 
from dirt and debris.
The 
icemaker 
runs 
continuously.
•  The icemaker level sensor 
is stuck in the down 
position.
•  Check the movement of the 
icemaker sensor arm so it rests 
in the “up” position.
•  Make sure no frozen packs or 
objects are obstructing the 
icemaker sensor arm.
Automatic icemaker