Hanwha Techwin Wisenet PRN-4011 User Manual

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NETWORK VIDEO RECORDER

User Manual

Wisenet NVR

Overview3
Important Safety Instructions3
Product User Manual Description3
- How to Use the Product3
- Table of Contents4
- English5
- Getting Started5
- Install Wizard5
- Starting the System5
- Setting up the Network6
- Icons on the Live Screen7
- Live Screen Configuration7
- Method for Displaying Screen Mode11
- Switching the Split Mode11
- Auto Sequence11
Live Screen Mode11
- Live Status12
- Manual Switching12
- Channel Info12
Status12
- Record Status13
- Poe Status13
- Channel Setting14
- Switching to Single Mode14
Zoom14
- Audio On/Off15
- Setting up the Live Layout15
- Freeze15
Layout15
Capture16
Event Monitoring16
- Select Text Output17
- PTZ Control17
- Display Text17
Maintain the Screen Ratio17
- Using the PTZ Camera18
- Using Digital PTZ Function18
- Preset18
Backup19
- Menu Setup20
- System Setup20
- Setting the Date/Time/Language20
- Setting the Administrator21
- User Setting21
- Setting Permissions22
- If the User Has Restricted Access23
- System Management23
- Checking the System Information23
- Settings24
- Checking the Event Log25
- Log Information25
- Checking the System Log25
- Checking the Backup Log26
- To Register a Camera26
Setting the Device26
- Camera Setting29
- Setting Camera Password31
- Live Setting32
- Storage Device33
- Device/Format33
- Connecting the ISCSI34
- Raid Mode Setting35
- Recovering Raid Array36
- HDD Alarm Setting37
- Distributed Recording37
- Remote Devices38
- Monitor38
- Text39
- Device Settings39
- Recording Schedule40
- Event Settings40
Setting the Recording40
- Record Setup41
- Setting the Network Camera's Recording Profile41
- Record Option42
- Sensor Detection42
Setting the Event42
- Camera Event43
- Motion Detection Setup43
- Video Loss Detection44
- Video Analysis Setup44
- Detection-Excluded Area/Non-Detection Area Setup44
- Setting a Network Connection45
- Alarm out Schedule45
- Interface45
Network Configuration45
- Connecting and Setting the Network46
- Port Setting46
- Ddns47
- DDNS Setting47
- IP Filtering48
- Ssl48
- Live Streaming Setting49
- E-Mail50
- Smtp Setting50
- Event Setting50
- Recipient Setting50
- Check IP51
- Snmp51
- Network Setting51
- DHCP Server51
- Failover52
- P2P53
- Search and Play54
- Time Search54
- Event Search54
- Color Indications Depending on Current Recording Status54
- Smart Search55
- Text Search55
- Backup Search56
- Arb Search56
- Play57
- Using the Playback Button57
Playback57
- Connecting Web Viewer58
Live Screen Configuration61
- Using the Setting Icons62
- Selecting a Profile63
- Setting the Layout63
- To Capture a Screen63
- To Print a Screen63
- Changing Split Mode64
- Setting Screen Switching64
- How to Query Text Devices and Data65
- To Perform Switching65
- Controlling a Connected Network Camera66
Use Joystick83
Troubleshooting84
Using Virtual Keyboard84

Questions and Answers:

R
Rachel DelgadoAug 14, 2025
Why is live video slow or cut off on Hanwha Techwin Network Hardware?
- L
  longjoshuaAug 15, 2025
  Live video might be slow or cut off if the frame number set for multiple data transmissions in the camera or network environment differs from the actual transmission rate. To address this, right-click and select to check the incoming frames for each channel against the played frames. If necessary, navigate to ? ? ? to adjust the number of frames. Additionally, ensure you check the network environment and the camera's condition if the issue persists.
H
holly92Aug 18, 2025
What to do if no video is played on the connected monitor for Hanwha Techwin Network Hardware?
- G
  gmoonAug 18, 2025
  First, ensure that all necessary cables are properly connected to the monitor. Some monitors may not support the NVR output resolution (VGA: 1280*720, 1280*1024, 1920*1080, HDMI: 720P, 1080P, 1440P), so check your monitor's resolution compatibility. Also, if you're using a 4K video, verify that the cable supports HDMI 2.0.