Why I can’t access the Hanwha Vision PNM-C34404RQPZ Security Camera from a web browser?
If you cannot access the camera from a web browser, ensure the camera’s Network settings are correct. Also, verify that all network cables are properly connected. If you're using DHCP, confirm the camera can obtain dynamic IP addresses without issues. When connected to a Broadband Router, check that port forwarding is correctly configured.
What to do if Hanwha Vision PNM-C34404RQPZ Security Camera connected to the network is not detected in the Device Manager program?
If the camera connected to the network isn't detected in the Device Manager program, try turning off the firewall settings on your PC and then search for the camera again.
What to do if Hanwha Vision Security Camera viewer got disconnected during monitoring?
Viewers might get disconnected if there are changes to camera or network configurations. Check all network connections to resolve this issue.
What to do if Hanwha Vision PNM-C34404RQPZ reports that NAS setting has failed?
If the NAS setting has failed, please check the following: 1. Confirm that the IP address of the NAS is valid. 2. Confirm that the ID/password of the NAS is valid. 3. Confirm that you can access the folder designated as the default folder using the ID of the NAS. 4. Confirm that the NAS SMB/CIFS items are unchecked. 5. Confirm that the NAS IP address and the camera IP address are in the same format. ex) The NAS & camera subnet mask initial value is 255.255.255.0. If the IP address is 192.168.20.32 then the NAS IP address should be in the range of 192.168.20.1~192.168.20.255. 6. Check whether you tried to access as another user without formatting the default folder saved or used. 7. Confirm that you used recommended NAS equipment.
How to fix overlapping images on my Hanwha Vision PNM-C34404RQPZ?
If images overlap, check if multiple cameras are set to a single multicast address instead of different addresses. Using a single address for multiple cameras can cause image overlapping.
How to fix no image appears on Hanwha Vision PNM-C34404RQPZ?
If no image appears, and the transmission method is set to multicast, verify that the LAN the camera is connected to has a router that supports multicast. Also, check if the lens module is operating normally.
What to do if no video is displayed when accessing the plug-in free webviewer on Safari via HTTPS with Hanwha Vision Security Camera?
If no video is displayed when accessing the plug-in free webviewer on Safari via HTTPS, try the following: * On the authentication popup window prompted when initially accessing https, click "View Authentication Certificate" and select the "Always trust when connecting to the designated webviewer IP" check box. * If the webviewer continues failing to display a video after you select "Next" on the message window below, press the command key + Q to exit the Safari browser, access again and follow the procedures stated above.
What to do if Hanwha Vision Security Camera cannot record into the Micro SD card?
If you cannot record onto the Micro SD card: * Check if the Micro SD card is defective. * When replacing the Micro SD card, make sure the power is disconnected from the product.
What to do if Hanwha Vision PNM-C34404RQPZ Security Camera Micro SD card is inserted but the camera does not operate properly?
If the Micro SD card is inserted but the camera does not operate properly: * Check if the Micro SD card is inserted in the proper direction. * Operation of Micro SD card that is formatted by other devices is not guaranteed with this camera unit. * Format the Micro SD card again in ; ; menu.
Why is Hanwha Vision PNM-C34404RQPZ of is set to , but no notification e-mail reaches me even when an analysis event had occurred?
If the of is set to , but no notification e-mail reaches you even when an analysis event has occurred, verify the settings in the following sequence: A. Check settings. B. The should be set to . C. Check if the option of menu is checked to use.
General| Model | PNM-C34404RQPZ |
|---|---|
| Aperture | F1.6 |
| Optical Zoom | 4x |
| WDR | 120 dB |
| Video Compression | H.265, H.264, MJPEG |
| Vandal Resistance | IK10 |
| Type | Network Camera |
| Sensor Type | CMOS |
| Lens Type | Varifocal |
| Focal Length | 2.8 mm to 12 mm |
| Day/Night | True Day/Night |
| Frame Rate | Up to 30 fps |
| Network Interface | RJ45 10/100/1000BASE-T |
| PoE | IEEE 802.3af |
| Operating Temperature | -40°C ~ +55°C (-40°F ~ +131°F) |
| Ingress Protection | IP66 |
| IR Distance | Up to 30 m |
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