Harman Kardon CITATION BAR - Troubleshooting Common Issues; No Sound or Poor Audio Quality; Bluetooth Connectivity Problems

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/ TROUBLESHOOTING
Never try to repair the product yourself. If you have any

you request service.
Sound
No sound from the soundbar.
• 
• Make sure to select the correct audio input source.
No sound from CITATION SUB or CITATION SURROUND.
• Check if the subwoofer or the satellite speakers


• Play the test tone (See Section 9.2 “Test Tone”.)
Distorted sound or echo.
• 

disabled.
Audio and video are not synchronized.
• Press AUDIO SYNC +/- to synchronize.
Bluetooth
A device cannot connect with the soundbar.
• Check if you enable the Bluetooth function of the
device.
• The soundbar is already connected to another
Bluetooth device. Press 
disconnect and pair with a new device.