22
Take Control
The learning process times out, and I
receive the message “Code not
learned. TC1000 timed out waiting for
you to press the button.”
Cause You didn’t press the button to
be learned on your remote control
early enough.
Solution Press the button to be
learned on your remote control
earlier.
Cause The remote control being pro-
grammed and Take Control are not
aligned properly.
Solutions
l
Align the remote control with Take
Control.
l
Try moving the IR transmitter end of
the remote control closer, right or
left, or further away from the
TC1000. Moving the remote control
around may help to align the remote
control IR transmitter with TC1000’s
IR receiver.
Cause The remote control is not in
the correct mode.
Solution Verify that the remote con-
trol being learned is set to the cor-
rect mode, such as TV when learning
a TV button, by pressing a button
and observing a correct response on
the device. The remote control for
the device needs to be in the correct
mode to send the right IR code to
the TC1000.
Cause The batteries are low in either
the TC1000, the remote control
being learned, or both.
Solution Replace the batteries, as
needed. For the Take Control, see
“Replacing the Batteries,” page 28.
For the remote control, see the doc-
umentation for the remote control.
Cause The system controller may be
encountering difficulties learning.
Solution Try the solutions included in
“I received a message “Code not
learned. TC1000 detected your but-
ton press, but could not learn the IR
code,” and a beep from the speak-
er.,” page 21.
My receiver isn’t listed
Cause Some IR codes work with both
a receiver and amplifier.
Solution Check the IR codes for
amplifiers to see if your receiver is
included.
The Setup Wizard asks me to press a
button that my device does not have
Cause The Setup Wizard configures
some devices that may include addi-
tional buttons.
Solution Select Skip to skip this
step, and then proceed through the
Setup Wizard with the buttons that
the device includes.
My device has a button omitted from
the Setup Wizard
Cause The Setup Wizard includes the
default configurations for many, but
not all devices.
Solution Add the button for your
device by using the TC1000 soft-
ware. See “Customizing Take Con-
trol’s Buttons and Menu
Commands,” page 18.
I have a combination device (for
example, TV and VCR), and don’t know
how to add them
Cause Take Control cannot add com-
bination devices together.
Solution Use the Take Control Edi-
tor on your computer to add both
Troubleshooting—Cont.
76009mnl2.p65 9/1/98, 2:27 PM22
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