Check if the Subwoofer LED is in solid white colour. If white LED is blinking, connection is lost.
Manually pair the Subwoofer to soundbar (see ‘Pair with the subwoofer’ on page 4).
Distorted sound or echo.
If you play audio from the TV through the soundbar, make sure that the TV is muted.
Audio and video are not synchronized.
• Press AUDIO SYNC +/- to synchronize the audio with the video.
Error message is displayed on the display panel.
• When “ERROR” is displayed, it indicates that an input audio format is not supported.
• When “ERROR” is displayed in USB source, it indicates that the connected USB device or Audio file is
not supported
Video
If there is no picture on the TV Screen
• Check that the soundbar power is ON, the intended source is ON, and the input is set correctly on
the soundbar.
Bluetooth
A device cannot connect with the Soundbar.
You have not enabled the Bluetooth function of the device. See the user manual of the device on
how to enable the function.
The soundbar is already connected with another Bluetooth device. Press and hold BT button on
your remote control to disconnect the connected device, then try again.
Turn off and turn off your Bluetooth device and try to connect again.
The device is not correctly connected. Connect the device correctly.
Quality of audio play from a connected Bluetooth device is poor.
The Bluetooth reception is poor. Move the device closer to the soundbar, or remove any obstacle
between the device and the soundbar.
The connected Bluetooth device connects and disconnects constantly.
The Bluetooth reception is poor. Move your Bluetooth device closer to the soundbar, or remove
any obstacle between the device and the soundbar.
For some Bluetooth device, the Bluetooth connection can be deactivated automatically to save
power. This does not indicate any malfunction of the soundbar.
Remote Control
The remote control does not work.
Check if the batteries are drained and replace with new batteries.
If the distance between the remote control and the main unit is too far, move it closer to the unit.
HARMAN International Industries,
Incorporated 8500 Balboa
Boulevard, Northridge, CA 91329
USA
www.jbl.com
© 2017 HARMAN International Industries, Incorporated. All rights reserved. JBL is a trademark of
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