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Hayward AquaConnect AQ-CO-HOMENET User Manual

Hayward AquaConnect AQ-CO-HOMENET
47 pages
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AquaConnect™
Troubleshooting Guide Residential
TSG-ACHN110d
Copyright 2017 Hayward Industries Inc.
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Hayward AquaConnect AQ-CO-HOMENET Specifications

General IconGeneral
BrandHayward
ModelAquaConnect AQ-CO-HOMENET
CategoryGateway
LanguageEnglish

Summary

Safety Precautions

High Voltage Electrocution Hazard

Details hazards and precautions related to high voltage electrocution.

AquaConnect System Basics

How the AquaConnect Network Works

Explains the function of the AquaConnect Home Network device as a gateway.

AquaConnect Equipment Compatibility

Lists compatible equipment models and minimum firmware versions.

AquaConnect Status LEDs Explained

Describes the meaning and normal operation of the ACHN status LEDs.

AquaConnect Setup and Configuration

Train AquaConnect Device

Step-by-step guide to training the AquaConnect device to the control system.

Perform AquaConnect Range Test

Instructions on verifying RF signal strength between the ACHN and control system.

Create AquaConnect Account and Add Pool

Guide to creating a user account and registering the AquaConnect device.

Find AquaConnect IP Address (Mobile)

Steps to locate the device's IP address using a mobile device.

Find AquaConnect IP Address (PC)

Steps to locate the device's IP address using a PC.

Set Up AquaConnect Sub Account

Instructions on creating user subaccounts for access management.

Suspend AquaConnect Sub Account

Guide on how to suspend or disable a user subaccount.

AquaConnect Troubleshooting Procedures

Troubleshoot LAN Function Not Working

Diagnoses and resolves issues related to the LAN connectivity of the AquaConnect.

Troubleshoot Unit Not Communicating

Troubleshoots problems where the AquaConnect unit fails to communicate.

Troubleshoot Web/App Account Login Failure

Addresses issues related to failing to log into the AquaConnect web or app account.

Troubleshoot Endless Refresh or Failure to Refresh

Guides users through resolving endless refresh or failure to refresh errors.

Troubleshoot NO LEDs Illuminated or Blank

Solves problems where the AquaConnect unit has no LEDs illuminated.

AquaConnect Additional Information

Managing Frequent Power Outages

Provides solutions and considerations for frequent power outages affecting connectivity.

Understanding Serial Numbers

Explains how to interpret and read the serial numbers on the AquaConnect unit.