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HealthyYOU VENDING HY2100 User Manual

HealthyYOU VENDING HY2100
80 pages
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© 2018 HealthyYOU Vending 1 3.18
HealthyYOU VENDING
Machine Manual
Model HY2100
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HealthyYOU VENDING HY2100 Specifications

General IconGeneral
BrandHealthyYOU VENDING
ModelHY2100
CategoryVending machines
LanguageEnglish

Summary

SERIAL NUMBERS

PART ONE – INTRODUCTION

CAPACITY

UNLOADING

ASSEMBLY

Instructions for assembling the vending machine components after unpacking.

LOCATION

Guidelines for selecting an appropriate placement for the vending machine.

POWER AND SURGE PROTECTION

Recommendations for protecting the machine from power surges.

HARDWARE

Lists essential hardware components included with the machine for installation.

ENTERING CALORIES FOR PRODUCTS

Information on displaying product calorie counts, often mandated by law.

CREDIT/DEBIT CARD READER ACTIVATION - EPORT

FEATURES AND FACTS

Overview of the vending machine's capabilities and operational characteristics.

WARRANTY

Details of the manufacturer's warranty coverage and terms for the vending machine.

TIPS FOR SMOOTH OPERATION

Practical advice and recommendations for optimal and trouble-free machine operation.

PART TWO – INSTALLATION

KEYPAD AND DISPLAY

DISPLAY

Describes the LCD display panel used for customer interaction and operator information.

PROGRAMMING

SERVICE MODE NAVIGATION

Instructions on how to navigate through the service mode menus and options.

SERVICE MODE

PRICE PROGRAM

Guide for setting prices for all items, by row, or by individual selection.

COUPON

COUPON BY ROW

Instructions for setting up coupon values specifically for items within a row.

COUPON BY ITEM

TOKEN

TOKEN BY ROW

Instructions for setting up token values based on specific rows in the machine.

TOKEN BY ITEM

COMBO

CALORIES

CASH COUNTERS

Information on accessing and clearing vend count and sales value counters.

CONFIGURATION

DATE/TIME

Instructions for setting the machine's date and time, including Daylight Savings.

HEALTH SAFETY

LANGUAGE

ALL ITEMS: TYPE

ROW: TYPE

SELECTION: TYPE

AUTOREINSTATE

SPACE TO SALES (StS)

CUSTOM SPACE TO SALES (StS)

ADVANCED CONFIG*

BEEP ENABLE

Settings to enable or disable audible beeps for machine operations.

OPTICS DISABLES

Options to disable optical sensors, potentially impacting product detection.

MOTOR TYPE

TEMP

SEL STYLE

OPTIONS

FORCED VEND

BILL ESCROW

MULTI VEND

FREE VEND

FAST CHANGE

OPTICAL VEND

OPTICS ALL

Configuration for optical sensor monitoring across all items.

OPTICS BY ROW

Configuration for optical sensor monitoring by row.

OPTICS BY SELECTION

POINT OF SALE MESSAGE (POS)

SET POINT

SENSITIVITY ADJUST

ADVANCED FEATURES*

DISCOUNT

Settings to apply different prices for selections at different times or days.

EXACT CHANGE

ALTERNATE RULE

Prevents vend and shows "Exact Change" message if coin tubes are low.

UNCONDITIONAL ACCEPTANCE

MAX CHANGE

SHUTDOWN

SHUTDOWN BY ROW

SHUTDOWN BY SELECTION

ENERGY SAVINGS

PAIR

DEGREES

MOTORS

SELECTION

SELECTION: ALL

TEST MODES

Error Code Messages

VMC Errors

Errors related to the Vending Machine Controller.

Motor Errors

Errors related to the vending machine motors.

Temperature Sensor Errors

Vend Sensor Errors

Coin Changer Errors

Bill Validator Errors

Card Reader 1 and 2 Errors

Theory of Operation of Beverage Vending

Opening the Vertical Drop Door

Instructions on how to open the vertical drop door of the machine.

Loading Beverage Lanes

Factory setup for your machine

Beverage Loading Groups - Overhead View

Overhead view illustrating how beverages are grouped and loaded.

Product Loading Guidelines

LIVE DRINK PRODUCT DISPLAY

PAYMENT SYSTEMS

COIN CHANGER

Information about the coin changer's function and operation.

LOADING CHANGER

Steps for properly loading coins into the coin changer.

COIN RETRIEVAL

CLEARING COIN JAMS

REMOVING COIN CHANGER

BILL VALIDATOR

To Retrieve Bills

Steps for accessing and removing bills from the bill collection box.

REMOVING BILL VALIDATOR

CLEARING BILL JAMS

ePORT CREDIT/DEBIT CARD READER

To install

Steps required to physically install the ePort card reader hardware.

REFRIGERATION

Cleaning the Condenser

Instructions for cleaning the condenser fins to ensure proper cooling.

Refrigeration System Overview

Explanation of the refrigeration process and its components.

Refrigeration Status Display

ENTREE UNIT INSTALLATION

LOADING THE ENTREE UNIT

WIRING DIAGRAM HY2100

SMARTWAREPRO ™™

System Requirements

Specifications for the PC and software needed to run SmartwarePro.

Software Instillation

Step-by-step instructions for installing the SmartwarePro software.

General Guidance

Recommendations and best practices for using the SmartwarePro software.

Saving Changes

Procedures for saving configuration settings made within SmartwarePro.

Inserting Changes

What VMC Board Version is installed in Your Machine?

ACTIVATION

Steps to Activation

Detailed process for activating the SmartwarePro application.

Main Screen

Main Screen Buttons

Explanation of the functions of the buttons on the SmartwarePro main screen.

Main Screen Part II

Model Selection Screen

Price Screen

Calorie Info Screen

Configuration Screen

Options Screen

Options Screen – Tokens & Coupons

Customer Portal-Login

Lost Password

FREQUENTLY ASKED QUESTIONS

Keypad

Troubleshooting steps for unresponsive or malfunctioning keypads.

Changer

Troubleshooting common issues with the coin changer.

Bill Validator

Troubleshooting steps for when the bill validator does not accept bills.

Beverage Vending

Troubleshooting common issues with beverage dispensing.

Power