Why is the agitation of my installed platelet agitator by Helmer Scientific Accessories stopped?
If the agitation of your installed platelet agitator has stopped, consider the following: * Ensure the incubator door is closed. * Check that the agitator power switch is turned ON. * Verify the agitator coiled DC power cord is securely connected to both the interior incubator outlet and the agitator.
What to do if the Agitation motion alarm is active on Helmer Scientific Accessories?
If the agitation motion alarm is active, consider these potential causes: * **i.C3 monitoring system:** On the platelet incubator’s i.Center, verify agitation information is being received. Verify the data cable is connected securely to the platelet agitator and the corresponding port in the platelet incubator. Tighten connections, replace if necessary. * **Agitator position switch:** Check the agitator position switch, ensuring it is set to (1). * **Agitator power:** Ensure the agitator power switch is on and power cables are connected.
What to do if the Agitator Low Speed alarm is active in Helmer Scientific Accessories?
If the Agitator Low Speed alarm is active, consider these potential causes: * Ensure the agitator power connection is properly connected to the incubator. * Reduce product load or place product load evenly if shelves/drawers are overloaded. * Ensure the low speed alarm condition is set at least 2 CPM below the setpoint. * Inspect the agitator motor/gearbox and replace if necessary.
What to do if the Communication alarm is active on Helmer Scientific Accessories?
If the Communication alarm is active, check the following: * Turn the agitator power switch ON. * Ensure the coiled black power cable to the agitator is properly connected to the installed agitator. * Ensure the communication cable to the agitator is properly connected to the installed agitator.
What to do if the Agitator High Speed alarm is active on my Helmer Scientific Accessories?
If the High Speed alarm is active, ensure the high speed alarm condition is set at least 2 CPM above the setpoint.
Why is my Helmer Scientific Accessories incubator moving on the mounting surface?
If the incubator is moving on the mounting surface, it may be because: * The mounting surface is slick. Ensure leveling feet are not worn; change location or replace leveling feet if necessary. Add incubator restraining brackets (included in packaging). * The internal agitator speed is set too high for the incubator support surface. Reduce the agitator speed setting in AgiTrak.
Why is the Chart Recorder losing time on my Helmer Scientific Accessories?
If the Chart Recorder is losing time, check the tightness of the center hub and tighten if necessary.
What to do if the Maintenance alarm is active on Helmer Scientific Accessories?
If the Maintenance alarm is active: * Inspect the wheels and replace if necessary if they are worn or out of round. * Inspect wheels and clear the maintenance alarm if the wheels are okay after the wheel maintenance timer has timed out.
What to do if the Chart Recorder is inoperative or locked up in Helmer Scientific Accessories?
If the Chart Recorder is inoperative or locked up: * Confirm the LED status light is solid green. If not, check the main power to the Chart Recorder and ensure the 9V battery is connected. * Confirm the stylus is at the correct temperature and the LED status light is solid green. If not, press the Chart Change button (C) to return the chart to normal operation. * Reset the Chart Recorder by removing main power and the 9V battery. * Check the chart range (LED will single flash in chart change mode) and adjust the temperature calibration if needed.
How to open the door of Helmer Scientific Accessories if it does not open?
If the door does not open, unlock the door with the key or enter the user pin if equipped with Access Control, as the door lock may be engaged.
General| Brand | Helmer Scientific |
|---|---|
| Model | i.Series PC100-Pro |
| Category | Accessories |
| Language | English |
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