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Heybike mars User Manual

Heybike mars
20 pages
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Heybike mars Specifications

General IconGeneral
Top Speed20 mph
Max Speed20 mph
Weight Capacity330 lbs
Load Capacity330 lbs
FoldableYes
Motor500W
Battery48V 12.5Ah
Range37 miles (pedal assist mode)
BrakesDual disc brakes
SuspensionFront suspension
Tires20" x 4.0" Fat Tires

Summary

Product Safety Notice

Wear a Helmet

Always wear a helmet when riding your electric bike for safety.

Key Management

Keep the two keys properly; spare keys are not provided.

Wet Condition Warning

Avoid riding in wet conditions due to risk of sliding and damage.

No Riding Under Influence

Never ride the bike under the influence of drugs or alcohol.

Warning Message

Water Hazard

The electric bike is not waterproof; water damage is not covered by warranty.

Riding Risks Acknowledgement

Riding carries risks of injury or death; use caution and ride at your own risk.

Obey Traffic Laws and Speed Limits

Do not exceed the posted speed limit and obey all traffic laws.

Maximum Load Capacity

Never exceed the 330 lbs (150 kg) maximum load rating for the electric bike.

Age Restriction

The electric bike should never be used by children under the age of 18.

Pre-Ride Checks

Perform thorough checks of the bike's operation, brakes, guards, and tires before riding.

Package Contents

Product Overview

Assembly

Frame Latch Safety

Be careful not to pinch fingers between the frame latch and the frame during assembly.

Folding Mechanism Lock

Securely lock the folding mechanism by closing the latch and turning the lock.

Kickstand Deployment

Open the kickstand and place the bike upright.

Stem Insertion and Alignment

Insert and align the stem correctly with the tire direction.

Handlebar Securing

Fold the handlebar and tighten screws to secure it in place.

Assembly Continued

Seat Height and Adjustment

Adjust seat height for comfort and safety, respecting insertion limits.

Seatpost Securing

Ensure the seatpost is properly secured with the quick release lever.

Seatpost Insertion Safety

Do not exceed seatpost insertion marks to prevent frame breakage and rider injury.

Pre-Ride Latches and Levers Check

Verify all latches, levers, and quick releases are secured before riding.

Suspension Fork and Pedal Installation

Suspension Fork Adjustment

Adjust suspension fork lockout and preload for riding comfort and efficiency.

Pedal Installation Procedure

Install pedals correctly by hand and tighten with an allen wrench, ensuring proper thread direction.

Chain Alignment Verification

Check chain alignment for smooth drivetrain performance after pedal installation.

Battery Key Positions and Operation

Key Position 1 Operation

In position 1, the bike is on and battery locked; display controls bike power.

Key Position 2 Operation

In position 2, the bike is off and battery locked; no controls are active.

Key Position 3 Operation

In position 3, the battery is unlocked for removal; bike must be powered off.

Key Unlock Notice

Press the key before switching to unlock position.

Start-up Procedure

Battery Lock Security Test

Test the battery lock security by pulling the battery to ensure it's secured.

Handlebar and Seat Adjustment Check

Ensure handlebar and seat are properly adjusted and secured.

Powering On the Bike

Turn the key to ON, then press and hold the power button to turn on the LCD display.

Lights Operation

Turn on headlights and taillights using the remote buttons if desired.

Pedal Assist Level Selection

Select Pedal Assist Level (PAS) from 0-3 using the '+' and '-' buttons.

Riding and Throttle Use

Begin riding carefully, using pedal assist or throttle as needed.

Throttle Safety

Do not use the throttle while dismounted; ensure the bike is powered off.

Remove the Battery

Battery Removal Steps

Remove the battery by releasing the seat lever, turning the key, and sliding upwards.

Battery Reinstallation

Reinstall battery by aligning the slot and turning the key to lock.

Check Battery Level

Check battery level by long-pressing the button on the battery itself.

Charge Your E-Bike

Battery Charging Preparation

Ensure battery is off, remove port cover, and place charger securely.

Charging Process

Connect charger to battery and power outlet; observe LED status lights.

Charging Completion

Unplug charger from outlet first, then from the battery after charging is complete.

Display and Setting

Display Components

Identify key display elements like Battery Indicator, Speed, and Pedal Assist Level.

Display Data Metrics

Understand TRIP, ODO, MAXS, AVG data and Battery Level icon.

Power Assisted Mode Levels

Displays current pedal assisted level (0-3).

LCD Display Controls

Operation Controls

Learn how to turn bike on/off, adjust PAS, toggle odometer, and control lights.

Setting Mode Navigation

Enter setting mode by pressing two buttons; use buttons to confirm and quit.

Setting Options (TC, BL, SPEED UNIT)

Configure trip clearing, backlight level, and speed units (MPH/KPH).

Wheel Diameter and Max Speed Setting

Access settings for wheel diameter and maximum speed.

Personalized Setting Access

Enter Personalized Setting for voltage, speed, and power sensor adjustments.

Personalized Setting Details

Setting Parameters

Configure battery voltage, pedal assist, current limit, and sensor settings.

Power Assist Sensor Setup

Adjust assisted rotation direction, sensor sensitivity, and magnet count.

System and Throttle Settings

Customize walking mode, throttle speed limits, and system settings.

Start-on Password

Information regarding the start-on password setting.

Daily Care and Maintenance

Cleaning and Storage Guidelines

Proper methods for cleaning and storing the e-bike to prevent damage.

Battery Maintenance Tips

Guidelines for using, maintaining, and charging the battery safely.

Storage and Disposal Recommendations

Advice on storing the bike in suitable conditions and proper battery disposal.

Recommended Service Intervals

Weekly/100-200 Miles Checks

Inspect drivetrain, wheels, and frame for alignment, trueness, and damage.

Monthly/250-750 Miles Checks

Check brake alignment, cable tension, shifting, chain stretch, and spokes.

Every 6 Months/750-1250 Miles Checks

Inspect drivetrain, chainring, freewheel, derailleur, and all cables.

Pre-Ride Safety Checklist

Brakes Check

Ensure brakes, pads, and cables are functional, adjusted, and secured.

Wheels and Tires Check

Verify tire inflation, tread, condition, and wheel trueness/spoke tension.

Steering and Handlebar Check

Ensure handlebar and stem are adjusted, tightened, and allow proper steering.

Chain and Lubrication Check

Confirm chain is clean, oiled, and runs smoothly.

Bearings and Cranks Check

Ensure bearings are lubricated and free of excess movement; check crank security.

Pedals and Cranks Check

Ensure pedals and cranks are securely tightened and not bent.

Derailleur and Cables Check

Check derailleur adjustment, shifter/brake levers, and cable lubrication.

Frame, Fork, and Seat Check

Inspect frame/fork for damage and ensure seat is properly adjusted and secured.

Motor Drive and Throttle Check

Verify motor operation, cable security, and axle bolt tightness.

Battery Security and Storage

Ensure battery is charged, secured, and stored in a dry location.

Electrical Cables and Lights Check

Check connectors, cables, housing, and ensure lights are functional.

Accessories and Safety Gear Check

Ensure accessories, reflectors, helmet, and safety gear are properly fitted and secured.

Post Break-in Service Recommendation

Tire Inflation and Replacement

Tire Pressure Recommendations

Maintain proper tire pressure (20 PSI recommended) for safety and performance.

Proper Inflation and Tire Care

Avoid under/overinflating tires; use regulated air sources to prevent bursts.

Tire Wear and Replacement

Replace worn tires or tubes promptly to prevent injury or damage.

Aftermarket Tire Caution

Using aftermarket tires may void warranty; ensure they have reflective sidewall striping.

Troubleshooting

Bike Does Not Work

Diagnose issues like low battery, faulty connections, or improper startup sequence.

Irregular Acceleration / Reduced Speed

Troubleshoot issues related to battery, throttle, or magnet ring problems.

Motor Response Issues

Address problems with motor responsiveness due to wiring, throttle, or motor damage.

Reduced Range Troubleshooting

Identify causes for reduced range like tire pressure, battery health, or brake rubbing.

Battery Not Charging

Check charger connection, battery condition, wiring, or charge fuse.

Strange Noises

Diagnose unusual noises from wheels or motor related to spokes, rims, or wiring.

Specifications

FAQs and Error Codes

Accessory or Part Issues

Contact support with photos for missing or broken parts.

Bike Assembly Status

Bike arrives mostly assembled with tools and video for remaining steps.

Warranty Support

Describe problems in detail with photos/videos and order ID for warranty service.

Error Code Explanations

Understand common error codes for current, throttle, motor, and communication issues.

Limited Warranty

30-Day Satisfaction Guarantee

Return policy for unsatisfied customers within 30 days of receipt.

Return Eligibility Conditions

Item must be in original condition with less than 10 miles for return eligibility.

Return Processing Fees

Deductions for shipping fees or restocking may apply for non-defective returns.

Warranty Qualification Conditions

Conditions for warranty fund qualification, including RMA and proof of purchase.

Product Warranty Coverage

Warranty covers defects in materials and workmanship for original purchaser.

Warranty Details and Exclusions

Covered Components

List of components covered under the limited warranty.

Limited Warranty Exclusions

Excludes normal wear, consumables, damage from misuse, or unauthorized modifications.

Battery Warranty Limitations

Battery not warranted against power surges, improper charger use, or water damage.

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