HID Fargo DTC1250 - Page 69

October 2013 Page 69
© 2013 HID Global Corporation/ASSA ABLOY AB. All rights reserved.
DTC1250e/DTC1000Me/DTC4250e Card Printer User Guide, PLT-01668, 1.0
Error Message
Cause
Solution
# 91
Ribbon Out
The print ribbon has run out. Install a new ribbon.
Press the Pause button to continue or
the ON/OFF button to cancel.
# 93
Wrong Ribbon
The print ribbon installed in the printer
does not match the ribbon type selected
in the printer driver.
Change either the installed print ribbon
or the ribbon type selected in the
printer driver.
Press the Pause button to continue or
the ON/OFF button to cancel.
# 97
Ribbon Search Error
The ribbon is not able to find the next
panel correctly.
Check for jams/breaks.
Recalibrate the ribbon sensor.
If broken, repair by taping the ribbon
back on to the take- up core.
Replace the ribbon.
Press the Pause button to continue or
the ON/OFF button to cancel.
# 99
Ribbon Error
The print ribbon has either broken or
jammed.
If jammed, clear the jam.
If broken, repair by taping the ribbon
back on to the take- up core.
Press the Pause button to continue or
the ON/OFF button to cancel.
# 100
Ribbon RFID Error
There is no ribbon or the ribbon tag
information is corrupted or incorrect.
Verify the printer driver settings for
correct Ribbon.
Try a new ribbon and continue.
Press the ON/OFF button to cancel.
# 102
# 103
# 104
#3
Headlift Error
This is a problem with the printhead Lift. Reset the printer and try again.
If this problem persists, call for
technical assistance.
# 106
Job Data Error
The print data sent to the printer is
corrupt or has been interrupted.
Check the interface cable.
Select the ON/OFF button to cancel
this print job and then resend the job.
# 107
Printing Error
An error was detected during printing. Reset the printer and try again.
If this problem persists, call for
technical assistance.
# 109
# 113
Ribbon Release Error
The printer cannot locate the next ribbon
panel in order to release the ribbon from
the card.
Ensure that the ribbon is not stuck to
the card.
Replace the ribbon.
Recalibrate the ribbon sensor.
If the ribbon is broken, repair by taping
the ribbon back onto the take- up core
and manually advance to the next
panel.
Press the Pause button to continue.
# 110
Card Jam/Align error
A card is jammed in the print station or
card flipping area of the printer.
Clear the jam. Press the Pause button
to continue.