HID FARGO HDP 6600 - Page 111

Printer Display Error Message Cause Solution
Film Low
Error Message No. 503
The HDP film will soon run out. If printing a large number of cards, replace
the film now or monitor the printer until the
film is gone and install a new film.
Film Out
Error Message No. 497, 499
The HDP film has run out. Install a new roll of film and press Resumeto
continue or Cancelto reset.
Invalid Film
Error Message No. 493
The HDP film has been programmed
incorrectly or is damaged.
Verify the correct film is installed in the film
cartridge.
Failed to Initialize
Error Message No. 455, 456
An error has occurred during printer start
up.
Reset the printer and try again. If problem
persists, call for technical assistance.
Check Options File
Error Message No. 458
Printer not set up correctly or hardware
failure.
Reset the printer and try again. If problem
persists, call for technical assistance.
No Film
Error Message No. 498
Error reading film tag. Reset the printer and try again. If problem
persists, call for technical assistance.
Ribbon Tag Error
Error Message No. 524
Error reading ribbon tag. Reset the printer and try again. If problem
persists, call for technical assistance.
Heater Error
Error Message No. 558, 559
The flattener is too hot. Reset the printer and try again. If problem
persists, call for technical assistance.
Flipper Jam
Error Message No. 480, 481
A card is jammed in the card flipping area
of the printer.
The flipper table is jammed or non-
functional.
Open the printer flipping module cover.
Clear any cards in the flipping module by
opening the printer cover and pressing the
Forwardand/or Backbuttons located on the
printer display.
Ensure that the flipper module can rotate
freely. Close the printer flipping module
cover.
Press Resumeon the printer display to
continue printing.
To cancel the print, click Cancel Printfrom
the HID Printer Status Monitor.
Flipper Jam
Error Message No. 488
A card is jammed in the card flipping area
of the printer.
Remove the card and clear the jam.
Head Resistance
Error Message No. 434
The EE setting in printer driver for head
resistance is out of range.
Enter a value for Head Resistance in the EE
settings in the printer driver.
Reset the correct value according to the
steps in 3.5.8 Internal printer settings. If this
problem persists, call for technical
assistance.
See Manual
Error Message No. 435, 440
A hardware fault has prevented setting the
correct printhead voltage.
Verify Head Resistance EE setting is correct.
Reset the printer and try again.
If this problem persists, call for technical
assistance.
PLT-02931, A.4 111 November 2021
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FARGO® HDP®6600 High Definition Card Printer/Encoder
User Guide