HID FARGO HDP 6600 - Page 119

Printer Error Message Cause Solution
Flipper Jam The flipper table has jammed while either
aligning itself or flipping a card.
Open the printer flipper module cover.
Clear any cards in the flipper module by
pressing Forwardand/or Backon the printer
display.
Ensure that the flipper table can rotate freely.
Close the printer flipper module cover.
Press Resumeon the printer display to
continue printing.
To cancel the print, press Cancelon the
printer display or click Cancel Printfrom the
HID Printer Status Monitor.
No Flip Module The printer does not have flipping
capabilities.
Verify the printer has flipper capabilities by
way of the printer display menu.
If flipper capabilities are present, ensure that
the Print Both Sides option in the driver is set
correctly.
Press Resumeon the printer display to
continue printing.
To cancel the print, press Cancelon the
printer display or click Cancel Printfrom the
HID Printer Status Monitor.
Wrong Ribbon
Wrong Film
An incorrect ribbon or film is installed, or a
driver setting is incorrect.
Check that the ribbon or film is correct for
the printer and job. Press Resumeon the
printer display to continue printing.
To cancel the print, press Cancelon the
printer display or click Cancel Printfrom the
HID Printer Status Monitor.
No Ribbon
No Film
No print ribbon or film is installed in the
printer.
OR
Ribbon or film tag information corrupt.
Install the correct ribbon or film and press
Resume on the printer display.
Ribbon Out
Film Out
The print ribbon or film installed in the
printer is empty.
Install a new ribbon or film and press
Resume on the printer display.
Calibrate Ribbon The ribbon sensor is not calibrated. Cancel the job, open the cover, remove the
ribbon, close the cover, run the ribbon
calibration routine.
Calibrate Film The film sensor is not calibrated. Cancel the job, run the film calibration
routine.
Calibrate Failed The ribbon or film sensor failed calibration. Verify the ribbon is removed, the film is
installed, and print cover is closed. Run
calibration again.
PLT-02931, A.4 119 November 2021
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FARGO® HDP®6600 High Definition Card Printer/Encoder
User Guide