HID FARGO HDP 6600 - Page 120

Printer Error Message Cause Solution
Ribbon Break/Jam, Check Ribbon A ribbon break / jam has been detected
inside the printer.
The printer has determined that the installed
ribbon has either jammed or broken.
Open the printer cover and remove the print
ribbon. If ribbon is jammed, remove the jam
and tighten the ribbon.
Clear any cards in the printer by pressing the
Forwardand/or Backbuttons on the printer
display.
Tape the ends of the ribbon together and
wind any excess onto the take-up spool of
the print ribbon.
Re-install the print ribbon, close the printer
cover and press Resumeon the printer
display to continue printing.
To cancel the print, press Cancelon the
printer display or click Cancel Printfrom the
HID Printer Status Monitor.
Check Film A film break / jam has been detected inside
the printer.
Open the printer cover and remove the print
film. Check the film and see if it is broken.
If the print film is not broken, re-install the
print film, close the printer cover, and press
Resumeon the printer display to continue
printing.
If the print film is broken, tape the ends of the
print film together and wind any excess onto
the take-up spool. Re-install the print film,
close the printer cover and press Resumeon
the printer display to continue printing.
To cancel the print, press Cancelon the
printer display or click Cancel Printfrom the
HID Printer Status Monitor.
Invalid Film An incorrect print ribbon/print film has been
installed in the printer. (This is if you are
using SecureMark ribbon and film.)
A non-SecureMark ribbon or film is installed
in a SecureMark printer.
Replace with the appropriate SecureMark
ribbon or film and press Resumeon the
printer display to continue printing.
Install a certified print ribbon and press
Resumeon the printer display to continue
printing.
To cancel the print, press Cancelon the
printer display or click Cancel Printfrom the
HID Printer Status Monitor.
No Mag Module A print job with magnetic encoding was
sent with no magnetic encoder installed in
the printer.
Ensure that encoding data is not being sent
with the print job and reprint the card.
PLT-02931, A.4 120 November 2021
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FARGO® HDP®6600 High Definition Card Printer/Encoder
User Guide