© 2012 HID Global Corporation. All rights reserved.
164
HDP8500 Industrial Card Printer/Encoder User Guide L001617 rev 1.1
Film Out
(PC Error Message
No. 157)
The HDP film has run out.
There is no material loaded
in the Laminator.
Install a new roll of film and press
Resume to continue or Cancel to
reset.
Film: Wrong Material
(PC Error Message
No. 173)
The HDP Film is not installed
properly or has been
damaged.
Ribbon is installed in Film
Cartridge.
Verify the correct film is installed in
the film Cartridge.
Flipper Jam
(PC Error Message
Nos. 74 and 199)
A card is jammed in the card
flipping area of the Printer.
Open the Printer‟s Flipping Module
Cover.
Clear any cards in the Flipping
Module by opening the Printers Cover
and using the Forward and/or Back
buttons located on the Printer‟s Front
Cover.
Ensure that the Flipper Module can
rotate freely. Close the Printer‟s
Flipping Module Cover.
Press the Resume button on the
Printer‟s Front Cover to continue
printing.
To cancel the print, press the Cancel
Print button from the Driver‟s display
dialog.
Head Loading (PC
Error Message No.
111)
An unrecoverable error has
occurred during printing.
Reset the Printer and try again.
If this problem persists, call for
technical assistance.
Head Resistance
(PC Error Message
No. 6)
The EE setting in Driver for
head resistance is out of
range.
Enter a value for head resistance in
the EE settings in the Driver.
Refer to the resistance number on
the printhead and load into the
Advanced Settings option.
Reset the correct value according to
the steps in the Troubleshooting
Section.
If this problem persists, call for
technical assistance.
Head Voltage Err
(PC Error Message
A hardware fault has
prevented setting the correct
Reset the Printer and try again.
If this problem persists, call for
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