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Useful information Useful information
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Troubleshooting
The tumble dryer has systems that continually carry out checks during the drying process to
take the necessary measures and warn you in the event of a malfunction.
WARNING:
If the problem persists, even after carrying out the steps in this
section, contact your dealer or an authorised service provider.
Never attempt to repair a product that is out of order.
PROBLEM REASON SOLUTION
The drying process takes a
long time.
The surface of the lint lter
may be clogged.
Wash the lter in warm
water.
The heat exchanger may be
clogged.
Clean the heat exchanger
The air inlet at the front of
the machine may be closed.
Open the doors/windows
to prevent the room
temperature from getting
too hot.
The humidity sensor may be
covered with limescale.
Clean the humidity sensor.
The tumble dryer may be
overloaded.
Do not overload the dryer.
After spin-drying, the
laundry is not dry enough.
Select a higher spin speed
on the washing machine.
PROBLEM REASON SOLUTION
The laundry comes out
damp at the end of the
drying process.
Laundry, that comes out warm at the end of the drying
process, is usually more damp.
The program used may not
be suitable for the type of
laundry.
Check the care labels
on the clothes, choose a
program, that is compatible
with the type of laundry, and
use the time programs as
well.
The surface of the lint lter
may be clogged.
Wash the lter in warm
water.
The heat exchanger may be
clogged.
Clean the heat exchanger
The tumble dryer may be
overloaded.
Do not overload the dryer.
After spin-drying, the
laundry is not dry enough.
Select a higher spin speed
on the washing machine.
The dryer does not open
or the program does not
start. The dryer does not
start when the settings have
been adjusted.
The dryer may not be
plugged in.
Make sure it is plugged into
the power outlet.
The door can be opened.
Make sure the door is
properly closed.
You may not have set a
program or pressed the
Start/Pause button.
Make sure the program
has been set and the dryer
is not in Standby (Pause)
mode.
The child lock may be
enabled.
Disable the child lock
function.
The program was stopped
for no reason.
The door may not be
properly closed.
Make sure the door is
properly closed.
There may have been a
power cut.
Press the Start/Pause
button to start the program.
The water container may
be full.
Empty the water tank.
The clothes have shrunk,
bobbled or deteriorated.
The program used may not
be suitable for the type of
laundry.
Check the care labels on
the clothes and choose a
program that is compatible
with the type of laundry.
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