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Hillman InstaFob - Frequently Asked Questions

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Frequently Asked Questions
Q | How long does it takes to copy my Key Fob?
A | The entire process, including text message validation and copy time is usually no more than 1
minute per copy.
Q | Are you associated with any HOAs or building management?
A | No, we are not associated with any building/HOA's and our customers information if completely
private.
Q | Do you copy any credential cards (that's not the customers) or credit cards?
A | ABSOLUTELY NOT! InstaFob follows all local laws and does not copy any kind of suspicious
credentials like Government/Military Identification cards, student identification cards and anything
that clearly does not look like a simple Key Fob access card.
Q | I'm concerned about the safety of my apartment complex in relation to this service.
A | To copy a Key Fob, it is safer and more secure then copying a physical key.
#1 You must HAVE the original Key Fob (first time) for the process to work.
#2 If the building management cancels the original Key Fob code, ALL copies will be canceled
as well.
Q | What should I do if someone makes an unauthorized copy of my Key Fob?
A | Just simply go to your building management or HOA and report a stolen Key Fob. They will cancel
the original Fob which automatically deactivates any copies made without your authorization.
Q | If my original Key Fob is deactivated, will my copies still work?
A | No! Our copies are duplicates of the original Key Fob, if the main one is deactivated, all copies will
also stop working.
Q | Can a Key Fob copy be detected by the access system?
A | Your duplicated Key Fob is an identical copy of your original one. The access control system will
not register any difference between your original and the duplicate.
Q | Is the Key Fob and my information kept secure?
A | Absolutely! All customer data is saved in 3 layers of security under AWS services (amazon
services).
Q | Can any Key Fob copy be made?
A | No! Although we can copy about 80% to 90% of the Key Fobs on the market, there are some high
frequency technologies we cannot duplicate at this current time. All InstaFob machines offer a FREE
Key Fob check service, that checks to see if we can duplicate your Key Fob which takes less then 20
seconds.