14
Hisense Refrigerator
you purchased the product.
Problem Possible cause & Solution
Check whether the power cord is plugged into the power outlet properly.
Check the fuse or circuit of your power supply, replace if necessary.
The ambient temperature is too low. Try setting the chamber temperature
to a colder level to solve this problem.
Appliance is not working
correctly
It is normal that the freezer is not operating during the automatic defrost
cycle, or for a short time after the appliance is switched on to protect the
compressor.
The interior may need to be cleaned Odours from the
compartments
Some food, containers or wrapping cause odours.
The sounds below are quite normal:
yCompressor running noises.
yAir movement noise from the small fan motor in the freezer
compartment or other compartments.
yGurgling sound similar to water boiling.
yPopping noise during automatic defrosting.
yClicking noise before the compressor starts.
Noise from the appliance
Other unusual noises are due to the reasons below and may need you to
check and take action:
The cabinet is not level.
The back of appliance touches the wall.
Bottles or containers fallen or rolling.
The motor runs continuously
It is normal to frequently hear the sound of the motor, it will need to run
more when in following circumstances:
y Temperature setting is set colder than necessary
y Large quantity of warm food has recently been stored within the
appliance.
yThe temperature outside the appliance is too high.
yDoors are kept open too long or too often.
yAfter your installing the appliance or it has been switched off for a long
time.
A layer of frost occurs in the
compartment
Check that the air outlets are not blocked by food and ensure food is
placed within the appliance to allow sufficient ventilation. Ensure that
door is fully closed. To remove the frost, please refer to cleaning and care
chapter.
Temperature inside is too
warm
You may have left the doors open too long or too frequently; or the doors
are kept open by some obstacle; or the appliance is located with
insufficient clearance at the sides, back and top
Temperature inside is too
cold
Increase the temperature by following the “Display controls” chapter.
Doors can’t be closed easily
Check whether the top of the refrigerator is tilted back by 10-15mm to
allow the doors to self close, or if something inside is preventing the
doors from closing.
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