Hitachi CP-EX3051WN - Page 108

108
9. Troubleshooting
Phenomenon: WebProjector Web Control) is not displayed correctly.
Item to be checked Solutions
Is the correct UR/ entered in
Web browser"
Enter the IP address of the projector in Web
browser.
Is JaYaScript
®
enabled" Enable JaYaScript
®
.
How to set is different depending on the Web
browser. Refer to Help of Web browser, etc. for
details.
Is recommended Web browser
used"
Recommended Web browsers are Internet
Explorer
®
11 and Microsoft
®
Edge.
Projector Web Control may not displayed
correctly except in recommended browser.
Is the cache of the screen
displayed earlier remaining"
Clear the cache.
How to set is different depending on the Web
browser. Refer to Help of Web browser, etc. for
details.
Is Cookie in your browser
disabled"
When Cookie is disabled, the mobile screen
cannot be displayed.
Enable Cookie setting of your browser.
Phenomenon: Crestron e-Control
®
is not displayed.
Item to be checked Solutions
Has Adobe
®
Flash
®
Player been
installed"
Adobe
®
Flash
®
Player is reTuired to display
Crestron e-Control
®
.
Install Adobe
®
Flash
®
Player.
Is Web browser that does not
support Adobe
®
Flash
®
Player
used"
Use a Web browser that supports Adobe
®
Flash
®
Player.
Are Crestron e-Control
®
settings
on Network Settings - Other
Setup screen of the Projector
Web Control disabled"
Enable Crestron e-Control
®
settings on
Network Settings - Other Setup screen of the
Projector Web Control.
Is Crestron in Projector Web
Control - Network Settings -
Common Setup set to OFF"
Set Crestron in Projector Web Control -
Network Settings - Common Setup to ON.