General troubleshooting
Correct values for the storage system IP address
Set appropriate value IP address, subnet mask, and default gateway settings
for the storage system for your environment.
IPv4 default value
Controller 1:
Controller 2:
IP Address: 192.168.0.16
Subnet Mask: 255.255.255.0
Default gateway: 0.0.0.0
Controller board 2:
IP Address: 192.168.0.17
Subnet Mask: 255.255.255.0
Default gateway: 0.0.0.0
IPv6 default value
Controller 1:
IP Address: Auto
Controller 2:
IP Address: Auto
DHCPv4 configuration for storage systems
The storage system can be configured to use the DHCPv4 server protocol.
When using the DHCPv4 server, configure the storage system to use a static
IP address.
If the storage system does not receive an IP address from a DHCP server
when it is configured for DHCP, Hitachi Device Manager - Storage Navigator
cannot connect to the storage system. Contact your network administrator,
and review the DHCPv4 server settings.
Default value
DHCPv4: Off (Static IP Address)
IP address being used by other storage systems or hosts
If the storage system is using the same IP address is used by other devices,
Hitachi Device Manager - Storage Navigator cannot connect to the storage
system.
Assign an IP address to the storage system that is not used by another
device.
314 Troubleshooting the storage system
Service Guide for VSP Gx00 and VSP Fx00 Models
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