The output format of logs is: [Occurrence Date and Time] [Failure
Level] [Troubleshooting Code] [Service Name] [Log Content]
In the output format above:
• Occurrence date and time = date and time output in the following format:
YYYY/MM/DD hh:mm:ss.SS
• Failure level = one of the following failure levels:
INFO: Reference information (start, termination log, and so on).
WARN: Warning (configured values should be checked, service is
operating in the default status).
ERROR: Service cannot start due to an error.
• Troubleshooting code = troubleshooting codes are output.
• Service name = service names are output.
• Log contents = message are output.
The following logs are output in their respective background services. Check
these logs to ensure that the initialization process for each background
service has completed normally and started. These logs will also show
whether errors have occurred while the service is running
[2015/01/01 13:00:00.000][INFO][TRSTNA000001][Web Application Server]
[Initializing]
2015/01/01 13:00:15.000][INFO][TRSTNA000002][Web Application Server] [Ready]
[2015/01/01 13:00:30.000][INFO][TRSTNA001001][Storage Navigator] [Initializing]
[2015/01/01 13:01:00.000][INFO][TRSTNA001002][Storage Navigator] [Ready]
The following section describes troubleshooting codes and appropriate actions
to take.
Storage Device List server
The following example is a normal log output:
[2015/03/18 15:40:50.372][INFO] [TRSDLS000001] [SDLSrv] [Initializing]
:
:
[2015/03/18 15:41:28.009][INFO] [TRSDLS000002] [SDLSrv] [Ready]
The following example is when a log output contains errors:
[2015/03/19 17:12:14.551][INFO ] [TRSDLS000006] [SDLSrv] [Stopping]
[2015/03/19 17:12:14.934][ERROR] [TRSDLS000011] [SDLSrv] [Stopping : System is
locked (SN:400001).]
Troubleshooting the storage system 345
Service Guide for VSP Gx00 and VSP Fx00 Models