Error message Possible cause and recovery action
The user ID or the password is not valid. User ID or password is invalid. Enter the correct
user ID or password, and then retry the
operation.
An error occurred during the listener information
acquisition.
An error occurred during the listener information
acquisition.
Collect dump files (see Using the Dump tool on
page 379).
No listeners are subscribed to the provider.
The listeners are not subscribed to the SMI-S
provider.
Have the listeners subscribe to the provider, and
retry.
The test report cannot be sent to some listeners.
Collect dump files (see Using the Dump tool on
page 379).
A time-out error occurred. Send the test report again. If this problem
persists, collect dump files (see Using the Dump
tool on page 379).
An internal error occurred.
Collect dump files (see Using the Dump tool on
page 379).
392 Troubleshooting the storage system
Service Guide for VSP Gx00 and VSP Fx00 Models