Item Description
1 Product serial number on rear of controller
2. Open a web browser on your PC or mobile device.
3. Go to Support Connect, click Verify a Product, and follow the on-screen
instructions to register your storage system. If you have registered Hitachi Vantara
products previously, add a site on Support Connect.
Step 9: Install Hi-Track Remote Monitoring system
Hi-Track Remote Monitoring system monitors your storage system and noties the
Hitachi Vantara Support Center when assistance is required. Hi-Track runs on Windows,
Linux, and Solaris operating systems.
Before you begin
■
If you do not have a Support Connect account, register for Support Connect. You will
need your product serial number and an e-mail domain that is recognized as a Hitachi
Vantara customer.
■
Log in to Support Connect to obtain the Site ID for the location at which the storage
system is installed. If the location is not listed, add a site on Support Connect.
Step 9: Install Hi-Track Remote Monitoring system
Installing your storage system
Storage system installation (without SVP) 31
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