Customer information 199
Your letter should clearly outline your
concern or query and include:
• Your name and address
• Telephone numbers, both private
and business
• Servicing dealer’s name and
address
• Vehicle model
• Vehicle identication number
(I.S.O.V.I.N.), refer to the inside
front cover of the Service/
Warranty Booklet in your
vehicle’s glove box
• Date of purchase
• Current odometer reading
Most of this information will be
found on the Vehicle Identication
Certicate, located inside the front
cover of the Service/Warranty
Booklet in your vehicle’s glove box.
Before you write however, remember
that the telephone is the quicker
and more efcient means of
communication.
New Zealand
The information in this Owner’s
Handbook applies primarily to
Australian Holden vehicles and
there may be some differences to
the Warranty and Owner Assistance
provisions for New Zealand.
Applicable details for New Zealand
are set out in the Holden Warranty
and Owner Assistance Information
booklet enclosed in the New Zealand
glove box wallet.
New Zealand Assistance can be
reached on:
0800 HOLDEN (0800 465 336)
This number provides access to
New Zealand Roadside Assistance
as well as New Zealand Customer
Assistance.
If you prefer to write the address is:
The Manager
Holden Customer Assistance Centre
PO Box 11195
Ellerslie
Auckland 1542
BOOK_MY13_CAPTIVA 5.indb 199 1/03/2013 10:45:06 AM
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